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features
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Description

Dessa is an innovative speech-to-speech AI model developed by Block, specifically designed for exploring conversational voice technologies and their various applications. This model uniquely processes audio inputs and generates audio outputs directly, bypassing the need for an intermediary text conversion. Instead of relying on text as a foundation, it has been built from the ground up using actual human conversations, enabling it to facilitate full-duplex communication, where it can listen and speak simultaneously. Designed to operate locally on advanced hardware like the MacBook Pro equipped with an M4 Max chip or superior, Dessa effectively captures nuanced conversational elements such as emotions, sarcasm, laughter, pauses, and turn-taking, which are often diminished in text-based communication systems. Aimed primarily at AI safety researchers and developers, it serves as a powerful tool for examining voice model dynamics, privacy implications, and the intricacies of real-time interactions. Importantly, Dessa is not intended for general business use or as a hosted voice-agent solution, marking its specific role in the realm of research and development within the voice technology landscape. This specificity underscores its potential to deepen understanding of voice interactions and inform future AI advancements.

Description

Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Five9 No 
GENESYS No 
Microsoft Teams No 
Slack No 
Zendesk No 
Zoom No 

Integrations

Five9 Yes 
GENESYS Yes 
Microsoft Teams Yes 
Slack Yes 
Zendesk Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.25 per hour
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Block

Founded

2009

Country

United States

Website

block.xyz/dessa

Vendor Details

Company Name

Modulate

Founded

2019

Country

United States

Website

www.modulate.ai/velma

Product Features

Product Features

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