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Description
DentiVoice serves as an AI-driven phone receptionist tailored specifically for dental offices. Available around the clock, it handles incoming calls, schedules appointments directly in the practice management system, and monitors the marketing channels that brought in each call. Many dental practices overlook over 30% of calls received after hours, but DentiVoice effectively fills this void without the need for additional front desk staff. Each call is documented, transcribed, and linked to its marketing origin, providing practice owners with clear insights into what attracts new patients. This innovative solution not only enhances patient communication but also boosts overall practice efficiency by streamlining appointment management.
Description
Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Cloud Platform
Pricing Details
$500/month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DentalBase
Founded
2024
Country
United States
Website
www.dentalbase.ai/
Vendor Details
Company Name
Zocdoc
Founded
2007
Country
United States
Website
www.zocdoc.com/about/ai-phone-assistant/
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
