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Average Ratings 0 Ratings

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features
design
support

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Description

Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.

Description

MsgOrb is an innovative web-based communication platform designed for WhatsApp, catering to a variety of organizations including churches, schools, nonprofits, clubs, event organizers, and businesses. This platform allows organizations to efficiently manage their contacts by grouping them, scheduling recurring reminders and announcements, tracking message delivery statuses, collecting RSVP responses, and maintaining ongoing conversations within a shared inbox. By utilizing the official WhatsApp Business Platform and adhering to approved message templates, MsgOrb ensures compliance, including opt-out management for recipients who choose to reply with STOP. Additionally, the Event Check-in feature facilitates RSVP links, QR entry passes, and mobile door scanning, while the Kids Check-in component offers family registration, volunteer check-in, and pickup codes for added convenience. Teams can enhance their communication by sending updates regarding orders, bookings, and deliveries through platforms like Shopify and Calendly, or they can link other systems using MsgOrb's webhook capabilities. Recipients receive their messages directly via WhatsApp, while staff members can efficiently oversee contacts and workflows through a unified dashboard, streamlining processes and enhancing organizational communication. Overall, MsgOrb empowers organizations to connect and interact more effectively with their communities.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Calendly No 
Facebook Yes 
Facebook Messenger Yes 
Gmail Yes 
Instagram Yes 
WhatsApp Yes 

Integrations

Shopify Yes 
Calendly Yes 
Facebook No 
Facebook Messenger No 
Gmail No 
Instagram No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$19.99/month
A free plan supports up to 60 contacts. Paid plans start at $19.99 per month; WhatsApp/Meta message charges may be billed separately to the organization's WhatsApp Business account.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DelightChat

Country

India

Website

www.delightchat.io

Vendor Details

Company Name

MsgOrb

Founded

2026

Country

United States

Website

www.msgorb.com

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives

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