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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Defex was created to serve as an intuitive and robust cloud-based platform for managing defects and tasks. With our software, users can easily annotate plans, assign tasks, and oversee their progress until they are fully resolved. The inception of Defex originated from our desire to meet a customer's needs; however, due to the positive feedback from other clients at DCODE GROUP, we decided to launch it as an independent Software as a Service (SAAS) offering. During the development of an Inspection Tool for a client, we encountered challenges in pinpointing the precise location of reported defects or issues. Upon further investigation, we discovered various existing solutions, but most were either located offshore or came with prohibitive costs. As a result, we took it upon ourselves to devise a more efficient way of documenting defects or issues, ensuring they are easily accessible for other users and during future inspections. This innovative approach not only enhances usability but also streamlines the entire inspection process.

Description

Clixifix® is widely utilized by housebuilders, housing associations, principal contractors, and subcontractors for various residential and commercial projects both in the UK and internationally. If your company is a housebuilder or a commercial contractor facing challenges with your customer care strategy, clixifix® offers an effective solution. The defect and repair resolution software provided by clixifix® can lead to reduced expenses and increased customer satisfaction. This robust SaaS platform is designed to help you efficiently manage reported defect repairs and maintenance concerns while aligning with your business's key performance indicators. By leveraging advanced workflows, you can ensure uniformity among your aftercare teams, stakeholders, contractors, and residents. Clixifix® prioritizes enterprise-level security for your data, giving you peace of mind. Additionally, the platform allows for seamless data continuity across your systems through its integration capabilities, enhancing overall operational efficiency. Ultimately, adopting clixifix® could significantly transform your customer care approach, driving both satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Sepio

Integrations

Sepio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DCODE GROUP

Founded

2013

Country

Australia

Website

www.dcode.com.au

Vendor Details

Company Name

clixifix

Founded

2012

Country

United Kingdom

Website

www.clixifix.com

Product Features

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Product Features

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

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