Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Defex was created to serve as an intuitive and robust cloud-based platform for managing defects and tasks. With our software, users can easily annotate plans, assign tasks, and oversee their progress until they are fully resolved. The inception of Defex originated from our desire to meet a customer's needs; however, due to the positive feedback from other clients at DCODE GROUP, we decided to launch it as an independent Software as a Service (SAAS) offering. During the development of an Inspection Tool for a client, we encountered challenges in pinpointing the precise location of reported defects or issues. Upon further investigation, we discovered various existing solutions, but most were either located offshore or came with prohibitive costs. As a result, we took it upon ourselves to devise a more efficient way of documenting defects or issues, ensuring they are easily accessible for other users and during future inspections. This innovative approach not only enhances usability but also streamlines the entire inspection process.
Description
Clixifix® is widely utilized by housebuilders, housing associations, principal contractors, and subcontractors for various residential and commercial projects both in the UK and internationally. If your company is a housebuilder or a commercial contractor facing challenges with your customer care strategy, clixifix® offers an effective solution. The defect and repair resolution software provided by clixifix® can lead to reduced expenses and increased customer satisfaction. This robust SaaS platform is designed to help you efficiently manage reported defect repairs and maintenance concerns while aligning with your business's key performance indicators. By leveraging advanced workflows, you can ensure uniformity among your aftercare teams, stakeholders, contractors, and residents. Clixifix® prioritizes enterprise-level security for your data, giving you peace of mind. Additionally, the platform allows for seamless data continuity across your systems through its integration capabilities, enhancing overall operational efficiency. Ultimately, adopting clixifix® could significantly transform your customer care approach, driving both satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Sepio
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DCODE GROUP
Founded
2013
Country
Australia
Website
www.dcode.com.au
Vendor Details
Company Name
clixifix
Founded
2012
Country
United Kingdom
Website
www.clixifix.com
Product Features
Task Management
Collaboration
Yes
Create Subtasks
Yes
Gamification
Yes
Gantt Charts
No
Mobile Access
Yes
Percent-Complete Tracking
No
Progress Tracking
Yes
Recurring Tasks
Yes
Reporting/Analytics
Yes
Spreadsheet View
Yes
Task Board View
Yes
Task Planning
No
Task Scheduling
Yes
Task Tracking
Yes
Time Tracking
No
To-Do List View
Yes
Product Features
Construction CRM
Client Tracking
Yes
Contract Management
Yes
Forecasting
No
Project Management
Yes
Quote Management
Yes
Sales Management
No
Scheduling
Yes
Time Management
Yes