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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Defex was created to serve as an intuitive and robust cloud-based platform for managing defects and tasks. With our software, users can easily annotate plans, assign tasks, and oversee their progress until they are fully resolved. The inception of Defex originated from our desire to meet a customer's needs; however, due to the positive feedback from other clients at DCODE GROUP, we decided to launch it as an independent Software as a Service (SAAS) offering. During the development of an Inspection Tool for a client, we encountered challenges in pinpointing the precise location of reported defects or issues. Upon further investigation, we discovered various existing solutions, but most were either located offshore or came with prohibitive costs. As a result, we took it upon ourselves to devise a more efficient way of documenting defects or issues, ensuring they are easily accessible for other users and during future inspections. This innovative approach not only enhances usability but also streamlines the entire inspection process.

Description

The General NCMR search form is utilized to find NCMRs based on user-defined criteria. This search tool is consistent across all NCMR-related icons, so we will examine the search interface in detail. To access this interface, simply click on the General NCMR Search icon located in the main QCS9000 navigator. Supplier NCMRs are typically generated during the incoming inspection phase and relate to defects in materials sourced from external vendors. In-Process NCMRs arise from defects detected during the manufacturing process or when products are moved between work centers, often identified through quality control inspections. Customer Return NCMRs occur when clients return shipped items due to identified defects or nonconformities. Additionally, terms like RMA (Returned Material Authorizations) and CRM (Customer Return Material) are often associated with these processes. Understanding these categories is crucial for managing quality assurance effectively and ensuring that products meet the required standards before reaching customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Sepio Yes 

Integrations

Sepio No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$995 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

DCODE GROUP

Founded

2013

Country

Australia

Website

www.dcode.com.au

Vendor Details

Company Name

JK Technologies

Website

www.jkt9000.com

Product Features

Task Management

Collaboration Yes 
Create Subtasks Yes 
Gamification Yes 
Gantt Charts No 
Mobile Access Yes 
Percent-Complete Tracking No 
Progress Tracking Yes 
Recurring Tasks Yes 
Reporting/Analytics Yes 
Spreadsheet View Yes 
Task Board View Yes 
Task Planning No 
Task Scheduling Yes 
Task Tracking Yes 
Time Tracking No 
To-Do List View Yes 

Product Features

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

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