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Average Ratings 0 Ratings

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ease
features
design
support

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Description

DecisionTelecom is an international provider of Application-to-Person (A2P) messaging and voice communication solutions, delivering a comprehensive omnichannel platform for business messaging on a global scale. As a certified telecommunications operator, they maintain direct connections with mobile network operators, which facilitates the efficient delivery of messages in over 190 countries. Their extensive range of services encompasses SMS, Viber, WhatsApp Business messaging, RCS, and high-quality voice calls, all available through accessible APIs and SDKs that simplify integration with current systems. The goal of Decision Telecom is to improve and streamline interactions between businesses and their customers, offering 24/7 expert support along with tailored account management to guarantee dependable and effective service. By prioritizing user experience, they ensure that organizations can communicate effortlessly and effectively with their clientele.

Description

P360's ZING engagement suite is a sophisticated omnichannel marketing platform crafted to improve interactions between pharmaceutical companies and healthcare professionals. Acknowledging the changing demands of the pharmaceutical sector, ZING delivers a well-rounded solution that encompasses compliant text messaging, voice and video communication, alongside AI-driven analytics for effective engagement. Remarkably, 82% of healthcare professionals surveyed expressed a preference for text messaging with representatives compared to other methods, while text messages achieve an impressive average open rate of 98%, far exceeding the 20-30% open rate typical of emails. The suite includes integrated messaging options such as SMS, WhatsApp, Viber, Line, and KakaoTalk, facilitating smooth and compliant communication. Additionally, the platform harnesses EdenHelp-powered generative AI for enhanced data analysis, yielding actionable insights and automating routine tasks to enhance productivity. With its diverse features, ZING not only streamlines communication but also empowers healthcare professionals by providing them with the information they need in a timely manner.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Viber
WhatsApp
KakaoTalk
LINE

Integrations

Viber
WhatsApp
KakaoTalk
LINE

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DecisionTelecom

Founded

2012

Country

Estonia

Website

decisiontele.com

Vendor Details

Company Name

P360

Founded

2015

Country

United States

Website

www.p360.com/zing/

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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