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Description
Decision Desk helps teams make decisions visible, owned, and easy to retrieve inside Slack. Approvals and outcomes often disappear across threads, then people waste time asking “what did we decide” or re-litigating old calls. Decision Desk captures the decision with the why, the conditions, and who is responsible, right where the conversation happens.
What it does
-Log decisions and approvals from Slack conversations
-Add context, constraints, and next steps
-Assign an owner and accountability
-Track follow through with due dates and reminders
-Maintain a searchable decision history for audits, onboarding, and retros
Where it shines
Budget sign-offs, pricing and contract exceptions, policy changes, customer commitments, hiring decisions, and cross-team calls where timing matters. It is the decision layer on top of Slack, not a replacement for your PM system.
Teams use it to speed coordination between Sales, Finance, Ops, and Legal. Everyone sees decision, owner, and deadline.
Description
Risotto is an innovative platform powered by AI that serves as an IT help desk, specifically tailored to enhance IT service management within the Slack environment. This solution empowers organizations to alleviate the burden on IT staff, boost service efficiency, and ensure compliance, all while functioning seamlessly in Slack. By integrating with popular tools such as Slack, Jira, and Okta, Risotto effectively removes the delays associated with traditional IT and HR support requests. It carefully monitors software access requests and autonomously resolves tickets, while also providing escalation to team members with relevant information for cases that require human intervention. Additionally, Risotto aids users in troubleshooting issues it has previously encountered by guiding them through a step-by-step resolution process. Consequently, IT and HR teams are liberated to concentrate on more strategic initiatives. Offering a superior, faster, and more secure support experience, Risotto caters to the needs of organizations of all sizes and ensures efficiency across the board. Ultimately, Risotto not only transforms IT support but also empowers employees to resolve issues independently.
API Access
Has API
API Access
Has API
Integrations
Slack
Confluence
Freshservice
Google Drive
Google Workspace
Jira
Notion
Okta
Integrations
Slack
Confluence
Freshservice
Google Drive
Google Workspace
Jira
Notion
Okta
Pricing Details
$49/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DecisionDesk.io
Founded
2025
Country
Unites States
Website
decisiondesk.io
Vendor Details
Company Name
Risotto
Country
United States
Website
tryrisotto.com
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal