Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Decision Explorer® serves as an effective solution for addressing "soft" issues, which involve the qualitative aspects of intricate or uncertain scenarios. It empowers users to meticulously record their thoughts and ideas, delve into them, and acquire fresh insights and understanding. Consequently, this leads to a renewed outlook, enhanced productivity, unleashed creativity, and improved focus. Developed by scholars from the universities of Bath and Strathclyde and currently maintained by Banxia Software in partnership with prominent organizations, this cutting-edge tool boasts a vast array of international users. When faced with the challenge of comprehending complex issues, Decision Explorer® enables the creation of an extensive ‘qualitative’ model. By constructing a ‘map’ that can be thoroughly examined and analyzed, users can effectively strategize, make informed decisions, and tackle business challenges. As a fully-equipped cognitive mapping tool, it offers numerous analytical features that further enhance its utility. Additionally, its ability to facilitate collaborative discussions makes it even more valuable in diverse professional settings.
Description
At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$137.57 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$999 per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Banxia Software
Country
United Kingdom
Website
banxia.com/dexplore/
Vendor Details
Company Name
OdinAnswers
Country
United States
Website
odinanswers.com/platform/
Product Features
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No
Product Features
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
Yes
Summarization
No
Tagging
No
Taxonomy Classification
No
Text Analysis
No
Topic Clustering
No