Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Decerto Agent Portal is a comprehensive insurance agent management platform that helps insurers modernize sales, service, and relationship management across their distribution networks. The platform serves as a centralized workplace where agents can manage quoting, policy issuance, customer interactions, claims support, commission tracking, and renewals without switching between multiple systems. Real-time access to customer portfolios, performance metrics, commissions, and business insights enables agents and managers to make faster and more informed decisions. The solution includes dedicated modules for sales management, customer visibility, agent performance monitoring, dashboards, post-sale services, claims handling, and commission administration. Automated workflows reduce manual tasks associated with policy lifecycle management, helping agents focus more on customer engagement and revenue generation. Built on a flexible microservices architecture, the platform can scale to support large agent networks while maintaining high performance and reliability. Mobile-ready interfaces, cloud deployment options, and omnichannel capabilities allow agents to work effectively across devices and customer touchpoints. Robust security features, including encryption, Single Sign-On, OAuth2, and independent security audits, help protect sensitive insurance data. Decerto Agent Portal enables insurers to strengthen agent relationships, improve operational efficiency, and accelerate business growth.
Description
Pace serves as an AI-driven operations platform tailored for insurance companies, enabling the development, deployment, and oversight of agents that facilitate various workflows. It encompasses functions such as submission intake, policy management, claims processing, quality assurance, first notice of loss (FNOL), certificate generation, endorsements, and data entry tasks. These agents are capable of interpreting procedures, extracting relevant information from insurance documents, and communicating via phone, email, and text, in addition to engaging with APIs, web portals, desktop applications, and legacy systems. The platform is equipped with features for workflow orchestration, human oversight for sensitive actions, and comprehensive audit trails to ensure accountability. Tempo, the agent-building tool within Pace, empowers insurance operations teams to articulate procedures in plain language while allowing for the creation and refinement of agents using sample cases as benchmarks. Aimed at carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace seeks to streamline and automate both back-office and service-related processes, enhancing overall operational efficiency. By leveraging Pace, insurance organizations can significantly reduce manual workload and improve service delivery to their clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Guidewire
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Decerto
Founded
2006
Country
ul. Złota 59 00-120 Warszawa Poland
Website
www.decerto.com/us
Vendor Details
Company Name
Pace
Founded
2024
Country
United States
Website
withpace.com