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Description
Engage our generative AI agents to deliver an extraordinary experience for your customers. Our solutions are trusted by both large enterprises and rapidly growing startups alike. Enjoy completely generative responses and actions, eliminating the need for intricate decision trees or pre-written replies. Seamlessly integrate with your existing tools and data sources, requiring no effort on your part. Leverage your knowledge bases, APIs, and workflows to fully harness the AI's capabilities. Empower your team with an AI assistant that handles repetitive tasks and continuously adapts based on interactions. Discover trends, detect irregularities, and conduct in-depth analyses of your valuable conversations. Transform your support operations into a catalyst for growth, allowing you to scale revenue without increasing headcount. With Decagon's production services hosted on top-tier cloud platforms like Amazon AWS, we ensure secure operations through Amazon's Virtual Private Cloud, complemented by web application firewalls and routine vulnerability assessments. By choosing us, you not only enhance efficiency but also pave the way for innovation in customer engagement.
Description
Enhance your support efficiency with the power of generative AI, allowing you to automate over 80% of customer inquiries across a variety of digital platforms through advanced AI-driven bots. By leveraging Ultimate’s AI agents, you can effortlessly improve customer experience, empower your support team, and optimize operational effectiveness.
Embark on a journey toward scalable support excellence with Ultimate's AI solutions. As part of the Zendesk ecosystem, we offer the resources, expertise, and strategies necessary to achieve over 80% automation in your digital support interactions, including chat, email, and messaging.
Discover the simplest approach to initiate support automation. By integrating UltimateGPT with your help center, you can create a bot designed to handle inquiries, escalate issues to a human agent when necessary, all without the need for training or ongoing maintenance, ensuring a seamless experience. Plus, this integration allows for continuous improvement and adaptation to evolving customer needs.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Zendesk
Amazon Virtual Private Cloud
Amazon Web Services (AWS)
Freshdesk
Intercom
Slack
Snowflake
Stripe
Sunshine Conversations
Integrations
Salesforce
Zendesk
Amazon Virtual Private Cloud
Amazon Web Services (AWS)
Freshdesk
Intercom
Slack
Snowflake
Stripe
Sunshine Conversations
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Decagon
Country
United States
Website
decagon.ai/
Vendor Details
Company Name
Zendesk
Country
United States
Website
www.ultimate.ai/
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration