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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Since its inception in 1986, DATANET has been engaged in data processing, analysis, evaluation, and the provision of consulting services, with a particular emphasis on developing customized software for the telecommunications sector, which includes services related to software, consulting, and service. Additional offerings encompass project management for intricate telecommunications architectures and providing Telecommunications Expense Management (TEM) solutions for significant clients. Furthermore, the company specializes in contract management that covers inventory, ordering, logistics, and historical data management, alongside invoice processing that includes checking, assignment, and updates. Comprehensive reporting is also a key service, delivering detailed analyses of consumption, costs, and sources at every organizational tier within large enterprises. Moreover, DATANET excels in integrating these services into existing system environments, such as ERP, SRM, HR systems, and platforms like SAP ARIBA, Crossinx, Basware, and ServiceNow, while also facilitating connections with various network operators and suppliers, thereby enhancing operational efficiency for its clients.

Description

TeleCMI is an integrated communication and collaboration platform that is designed to improve business connectivity and streamline interactions with customers. SMS users can collaborate in real-time and make and receive calls of high quality. Integration with popular CRM software ensures seamless synchronization, enabling efficient and personalized customer service. TeleCMI prioritizes security by encrypting calls and messages. Its reliability and excellent call-quality ensure uninterrupted communication. TeleCMI empowers businesses with exceptional customer experience, facilitating effective collaboration and driving productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Basware
HubSpot CRM
HubSpot Customer Platform
LifeLinkr
Meritto
NeoDove
Pipedrive
Rsoft CRM
SAP Ariba
Salesforce
Sell.Do
ServiceNow
Vitrify IVF Software
Zoho CRM

Integrations

Basware
HubSpot CRM
HubSpot Customer Platform
LifeLinkr
Meritto
NeoDove
Pipedrive
Rsoft CRM
SAP Ariba
Salesforce
Sell.Do
ServiceNow
Vitrify IVF Software
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DATANET

Founded

1986

Country

Germany

Website

www.datanet.de/index

Vendor Details

Company Name

TeleCMI Technologies

Founded

2016

Country

India

Website

www.telecmi.com

Product Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Alternatives

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