Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

At last, there is an innovative software solution that enables users to design personalized databases without any prior knowledge. With Database Oasis' intuitive point-and-click interface, you can specify the type of data you wish to store and the way you want it displayed. As you begin using Database Oasis, you will be amazed at how frequently complex or overwhelming tasks become effortless due to your ability to build your own database. Users soon uncover numerous aspects of their lives or jobs that can be simplified by organizing information in one centralized location. Indeed, you will realize that nearly anything you wish to monitor can be managed within Database Oasis. Additionally, all the intricate technicalities involved in developing the software are taken care of automatically. Within just a few minutes, you can transform a blank form into a fully personalized software tool that caters to your specific needs, making the process both fast and efficient. This newfound capability empowers you to take control of your data management like never before.

Description

It is not easy to run a service desk. Your service desk is often full of small frustrations and annoyances as you try to keep up with the flood of user requests. Perhaps it is time to remodel. ZENworks®, Service Desk can transform your service desk into a place of calm and peace that offers big benefits to the business. While the service desk may be seen as a place to help users, Information Technology Infrastructure Library (ITIL), best practices suggest that it should be more. Service Desk provides support for incoming calls, email, and web forms. It also allows your technicians to respond to problems using a variety options. Service desk staff can communicate with customers via text messaging or smartphone apps. They can even view their queue on their smartphone, as well as email and web forms.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Atos OneCloud
Cognizant
EcholoN
Microsoft 365
OpenText ZENworks Suite
Panacea
Wipro Cloud Studio

Integrations

Amazon Web Services (AWS)
Atos OneCloud
Cognizant
EcholoN
Microsoft 365
OpenText ZENworks Suite
Panacea
Wipro Cloud Studio

Pricing Details

$119.99 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MFK Solutions

Website

www.databaseoasis.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/zenworks-service-desk

Product Features

Database

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

Product Features

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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