ZServiceDesk Description

ZServiceDesk+ has been specifically crafted to fulfill the requirements of IT Services Management. Our team has integrated ITIL-based methodologies and established workflows that assist organizations in optimizing their IT support processes. The innovative architecture of our application ensures impressive performance, scalability, and adaptable integrations. A critical focus area is IT Operations Management, as any disruptions can significantly impact an organization's overall performance and result in direct financial losses. To effectively manage this, it is essential to monitor and oversee all vital components, ensuring that IT support services remain uninterrupted. ZServiceDesk is an ITSM solution grounded in ITIL processes, tailored for use within enterprise environments. Its distinctive architectural design allows it to achieve scalability, flexibility, availability, and enhanced performance aligned with business needs, making it a robust choice for organizations seeking efficient IT management solutions. By employing ZServiceDesk, organizations can better prepare for potential IT challenges and maintain operational continuity.

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Pricing

Pricing Starts At:
$300 per year, per user
Free Trial:
Yes

Integrations

API:
Yes, ZServiceDesk has an API
No Integrations at this time

Reviews - 1 Verified Review

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars
See More Reviews for ZServiceDesk Write a Review

Company Details

Company:
ZServiceDesk
Year Founded:
2014
Headquarters:
India
Website:
www.zservicedesk.com
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Media

ZServiceDesk Screenshot 1
ZServiceDesk Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

ZServiceDesk Features and Options

ITSM Software

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Incident Management
Problem Management
Release & Deployment Management
Self Service Portal

EAM Software

Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management

Service Desk Software

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal

IT Asset Management Software

Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Supplier Management

ZServiceDesk User Reviews

Write a Review
  • Name: Deepak K.
    Job Title: Technical
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 9 out of 10

    Best Ever IT Asset Managment

    5 out of 5 stars Date: Dec 19 2023

    Summary: I have used multiple products but each product has some negative side as well. but with ZServiceDesk I am very satisfied and would surely refer to others.

    Positive: This product is very easy to use and loaded with features. The best part of this product is that, they can develop additional features within the product just for our organization specific requirement.

    Negative: We could not find anything which can trouble us in the application but Prices are bit high.

    Read More...
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