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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DataForce serves as a worldwide platform dedicated to data gathering and labeling, merging advanced technology with a vast network of over one million contributors, scientists, and engineers. It provides secure and dependable AI services to companies across various sectors, including technology, automotive, and life sciences, thereby enhancing structured data and customer interactions. Being a member of the TransPerfect family, DataForce offers an extensive suite of services such as data collection, annotation, relevance rating, chatbot localization, content moderation, transcription, user studies, generative AI training, business process outsourcing, and bias reduction strategies. The DataForce platform is a proprietary tool crafted internally by TransPerfect, designed to cater to a wide array of data-centric projects with an emphasis on AI and machine learning functionalities. Its diverse capabilities encompass not only data annotation and collection but also community management, all aimed at bolstering relevance models, accuracy, and recall in data processes. By integrating these services, DataForce ensures that clients receive optimized and effective data solutions tailored to their specific needs.

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DataForce

Country

United States

Website

www.dataforce.ai/

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Product Features

Data Labeling

Human-in-the-loop No 
Labeling Automation No 
Labeling Quality No 
Performance Tracking No 
Polygon, Rectangle, Line, Point No 
SDK No 
Supports Audio Files No 
Task Management No 
Team Collaboration No 
Training Data Management No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

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