Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DataForce serves as a worldwide platform dedicated to data gathering and labeling, merging advanced technology with a vast network of over one million contributors, scientists, and engineers. It provides secure and dependable AI services to companies across various sectors, including technology, automotive, and life sciences, thereby enhancing structured data and customer interactions. Being a member of the TransPerfect family, DataForce offers an extensive suite of services such as data collection, annotation, relevance rating, chatbot localization, content moderation, transcription, user studies, generative AI training, business process outsourcing, and bias reduction strategies. The DataForce platform is a proprietary tool crafted internally by TransPerfect, designed to cater to a wide array of data-centric projects with an emphasis on AI and machine learning functionalities. Its diverse capabilities encompass not only data annotation and collection but also community management, all aimed at bolstering relevance models, accuracy, and recall in data processes. By integrating these services, DataForce ensures that clients receive optimized and effective data solutions tailored to their specific needs.
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DataForce
Country
United States
Website
www.dataforce.ai/
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Product Features
Data Labeling
Human-in-the-loop
No
Labeling Automation
No
Labeling Quality
No
Performance Tracking
No
Polygon, Rectangle, Line, Point
No
SDK
No
Supports Audio Files
No
Task Management
No
Team Collaboration
No
Training Data Management
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No