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Average Ratings 0 Ratings
Description
DataForce serves as a worldwide platform dedicated to data gathering and labeling, merging advanced technology with a vast network of over one million contributors, scientists, and engineers. It provides secure and dependable AI services to companies across various sectors, including technology, automotive, and life sciences, thereby enhancing structured data and customer interactions. Being a member of the TransPerfect family, DataForce offers an extensive suite of services such as data collection, annotation, relevance rating, chatbot localization, content moderation, transcription, user studies, generative AI training, business process outsourcing, and bias reduction strategies. The DataForce platform is a proprietary tool crafted internally by TransPerfect, designed to cater to a wide array of data-centric projects with an emphasis on AI and machine learning functionalities. Its diverse capabilities encompass not only data annotation and collection but also community management, all aimed at bolstering relevance models, accuracy, and recall in data processes. By integrating these services, DataForce ensures that clients receive optimized and effective data solutions tailored to their specific needs.
Description
Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DataForce
Country
United States
Website
www.dataforce.ai/
Vendor Details
Company Name
Market Force
Founded
2005
Country
United States
Website
www.marketforce.com
Product Features
Data Labeling
Human-in-the-loop
Labeling Automation
Labeling Quality
Performance Tracking
Polygon, Rectangle, Line, Point
SDK
Supports Audio Files
Task Management
Team Collaboration
Training Data Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery