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Description

BrandsEye assists organizations in increasing revenue, optimizing expenditures, and reducing risk by understanding their customers' experience. Combining crowd-sourcing and artificial intelligence, we can transform unstructured customer feedback into actionable intelligence with unprecedented accuracy. BrandsEye's Crowd, made up of human contributors, can identify the issues that are driving customer sentiment. This allows for strategic and operational actions.

Description

By integrating Trustmark, Buyer Protection, and genuine feedback, we provide substantial security in the online realm, fostering greater success for businesses. Our eTrusted Experience Feedback Platform also generates insightful data for organizations, regardless of their scale. The Trusted Shops Trustmark symbolizes websites that not only comply with stringent personal data security standards but also deliver outstanding service when issues arise. Through the Trustmark, websites demonstrate their adherence to rigorous quality benchmarks, ensuring genuine security with Buyer Protection and offering customers complete transparency through verified feedback. Both small retailers and large corporations benefit from the assurance of protection against threats like legal warnings. Trusted Shops Legal Services presents tailored solutions for businesses, catering to various sizes and types, throughout Germany and across Europe. This multifaceted approach not only strengthens trust among consumers but also empowers businesses to thrive in a competitive digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IdoSell No 
JustReview No 
LogiCommerce No 
Maileon No 
Retamo No 
Shopgate No 

Integrations

IdoSell Yes 
JustReview Yes 
LogiCommerce Yes 
Maileon Yes 
Retamo Yes 
Shopgate Yes 

Pricing Details

On request
Free Trial No 
Free Version No 

Pricing Details

$60 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DataEQ (formerly BrandsEye)

Founded

2007

Country

United Kingdom

Website

www.dataeq.com

Vendor Details

Company Name

Trusted Shops

Country

Germany

Website

www.trustedshops.com

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Data Analysis

Data Discovery No 
Data Visualization No 
High Volume Processing No 
Predictive Analytics No 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics No 

Data Discovery

Contextual Search No 
Data Classification No 
Data Matching No 
False Positives Reduction No 
Self Service Data Preparation No 
Sensitive Data Identification No 
Visual Analytics No 

Data Mining

Data Extraction No 
Data Visualization No 
Fraud Detection No 
Linked Data Management No 
Machine Learning No 
Predictive Modeling No 
Semantic Search No 
Statistical Analysis No 
Text Mining No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

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