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Average Ratings 0 Ratings
Description
Numerous customers of Amazon Web Services (AWS) seek a data storage and analytics solution that surpasses the agility and flexibility of conventional data management systems. A data lake has emerged as an innovative and increasingly favored method for storing and analyzing data, as it enables organizations to handle various data types from diverse sources, all within a unified repository that accommodates both structured and unstructured data. The AWS Cloud supplies essential components necessary for customers to create a secure, adaptable, and economical data lake. These components comprise AWS managed services designed to assist in the ingestion, storage, discovery, processing, and analysis of both structured and unstructured data. To aid our customers in constructing their data lakes, AWS provides a comprehensive data lake solution, which serves as an automated reference implementation that establishes a highly available and cost-efficient data lake architecture on the AWS Cloud, complete with an intuitive console for searching and requesting datasets. Furthermore, this solution not only enhances data accessibility but also streamlines the overall data management process for organizations.
Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Dixa
Freshdesk
Help Scout
Helpshift
Intercom
Rocket Data Replicate & Sync
Salesforce Agentforce Service
VE3 DataWise
Zendesk
Integrations
Dixa
Freshdesk
Help Scout
Helpshift
Intercom
Rocket Data Replicate & Sync
Salesforce Agentforce Service
VE3 DataWise
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/solutions/implementations/data-lake-solution/
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics