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Description
Transform your approach with actionable insights from Chatbot and Voice Analytics. Enhance the effectiveness of your responses while gaining a deeper understanding of user behaviors. Boost user satisfaction, engagement, and revenue generation across various platforms. Improve the effectiveness of customer service chatbot responses and drive higher conversion rates in commerce-focused chatbots. Our AI-powered data cloud processes and interprets all your transcripts from diverse conversational sources and channels, providing you with a unified view of these interactions. This centralization allows for the optimization of your chatbot’s performance, ultimately increasing return on investment. Uniquely, we identify patterns surrounding mishandled and unaddressed intents to refine NLP engines, utilizing our exclusive Conversational Data Cloud™. By leveraging these insights, businesses can significantly enhance their conversational strategies and foster stronger customer relationships.
Description
With a user-friendly and streamlined interface, designing your chatbot is as simple and effective as creating a mental map. You can easily move, drag, drop, and zoom in and out while crafting your chatbot's structure. Even creating the most intricate chatbots has become a breeze. You have the freedom to design every conceivable chat interaction by selecting from a wide array of actions and features, which include inputs, cards, carousels, images, and more. Xenioo empowers you to establish variables, tags, and conditional switches to shape your chatbot's journey. Its robust preview functionality allows you to evaluate your chatbot's performance and make real-time adjustments prior to going live. The Execution Diagram provides insight into the inner workings of any chatbot, facilitating the identification and resolution of issues. Additionally, Xenioo adopts a draft-and-publish model for every chatbot, ensuring a smooth development process. This platform not only enhances efficiency but also fosters creativity in chatbot design.
API Access
Has API
API Access
Has API
Integrations
Botsify
Chatfuel
Easyflow
Flow.ai
KonnectzIT
Meya
Octane AI
Orbita
Smartloop
Take Blip
Integrations
Botsify
Chatfuel
Easyflow
Flow.ai
KonnectzIT
Meya
Octane AI
Orbita
Smartloop
Take Blip
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dashbot
Founded
2016
Country
United States
Website
www.dashbot.io
Vendor Details
Company Name
Matelab
Founded
2017
Country
Italy
Website
www.xenioo.com
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking