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Description
Transform your approach with actionable insights from Chatbot and Voice Analytics. Enhance the effectiveness of your responses while gaining a deeper understanding of user behaviors. Boost user satisfaction, engagement, and revenue generation across various platforms. Improve the effectiveness of customer service chatbot responses and drive higher conversion rates in commerce-focused chatbots. Our AI-powered data cloud processes and interprets all your transcripts from diverse conversational sources and channels, providing you with a unified view of these interactions. This centralization allows for the optimization of your chatbot’s performance, ultimately increasing return on investment. Uniquely, we identify patterns surrounding mishandled and unaddressed intents to refine NLP engines, utilizing our exclusive Conversational Data Cloud™. By leveraging these insights, businesses can significantly enhance their conversational strategies and foster stronger customer relationships.
Description
Create your first AI chatbots using templates. Create chatbots that are tailored to your business and ready to use in minutes. A platform that allows you to create and launch conversational bots without any coding. Users can engage with their customers 24/7 on 12+ social channels. It has a drag-and drop flow builder that allows you to create advanced conversation flows without having to code. They automate customer queries and FAQs with WhatsApp chatbot. 35% conversion. 70% of FAQs are answered. 55% of customer service is automated. In recent years, the use of chatbots or other conversational AI applications is becoming more common. These applications range from customer service and language translation to virtual assistants. These applications rely heavily on the ability of AI to understand and generate real-world language. GPT 3.0 is a leading model in this field.
API Access
Has API
API Access
Has API
Integrations
Botsify
Chatfuel
Facebook Messenger
Google Business Messages
Google Sheets
HubSpot Customer Platform
Instagram
Intercom
LINE
Mailchimp
Integrations
Botsify
Chatfuel
Facebook Messenger
Google Business Messages
Google Sheets
HubSpot Customer Platform
Instagram
Intercom
LINE
Mailchimp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dashbot
Founded
2016
Country
United States
Website
www.dashbot.io
Vendor Details
Company Name
Rapidbott
Founded
2021
Country
India
Website
rapidbott.cloud
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration