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Description
Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.
Description
Remotera is a versatile remote desktop tool designed for Windows that offers free access for both personal and business purposes without any limitations. This application operates as a single executable file, enabling users to initiate remote support sessions without the need for prior software installation. Users can either share an ID and password for incoming connections or provide the credentials of a partner to take control of another Windows device.
The features of this application encompass desktop control, file transfers, remote printing capabilities, management of contacts, static password access, the ability to start unattended with Windows, view-only functionality, restrictions based on allowed IDs, and options to prevent the computer from going to sleep. Remotera serves as a valuable resource for IT professionals, customer support representatives, remote workers, individuals accessing home computers, and those assisting friends, family, or clients online. With its comprehensive set of features, it simplifies the process of providing remote assistance effectively.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
SolarWinds Service Desk
SolarWinds Web Help Desk
Pricing Details
$407.00/install
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SolarWinds
Founded
2000
Country
United States
Website
www.solarwinds.com/remote-support-software
Vendor Details
Company Name
TkoSoft
Founded
2024
Country
Cyprus
Website
tkosoft.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Alternatives
Alternatives
No Alternatives
