Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.
Description
Ensure your public computers remain operational by utilizing a system that allows for instant resets to a predetermined baseline upon startup or through a hard reset. You can also update this baseline without needing to restart the machine, significantly cutting down on maintenance efforts while safeguarding essential public access computing environments. Formerly known as Drive Vaccine, Reboot Restore Rx Pro is specifically designed to make public PCs resilient against any changes made to their drives, effectively rendering them impervious to damage. This software is ideal for various public access settings, including schools, computer labs, kiosks, hotels, internet cafes, and libraries. Recognizing the challenges associated with maintaining computers in high-traffic public areas where users might be careless, we developed Reboot Restore Rx Pro to be swift, effective, and user-friendly. Regardless of the actions taken by users—be it deleting files, installing unauthorized software, or tampering with system settings—Reboot Restore Rx Pro will seamlessly revert the computer back to its preferred state based on the schedule you establish, offering peace of mind for those managing these devices. With this powerful tool, you can ensure that public computers remain consistently functional and secure, no matter the circumstances.
API Access
Has API
No
API Access
Has API
No
Integrations
SolarWinds Service Desk
No
SolarWinds Web Help Desk
No
Pricing Details
$407.00/install
No monthly fees, connect to unlimited end devices.
Free Trial
Yes
Free Version
No
Pricing Details
$39.00/one-time/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SolarWinds
Founded
2000
Country
United States
Website
www.solarwinds.com/remote-support-software
Vendor Details
Company Name
Horizon Datasys
Founded
1998
Country
Canada
Website
www.horizondatasys.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
Yes
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
Yes
Contract/License Management
No
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
No
Remote Print
No
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
No
Session Transfer
Yes
Surveys & Feedback
Yes
Product Features
Business Continuity
Backup Log
Yes
Backup Scheduling
Yes
Compression
No
Continuous Backup
No
Encryption
Yes
Incremental Backup
No
Local Server Options
No
Multiple System Support
Yes
Remote Server Options
Yes
Secure Data Storage
No
Web Access / Restoration
Yes
Data Recovery
Web Access / Restoration
No
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Multiple System Support
No
Remote Server Options
No
Secure Data Storage
No
Virtualization
Archiving & Retention
No
Capacity Monitoring
No
Data Mobility
No
Desktop Virtualization
Yes
Disaster Recovery
Yes
Namespace Management
No
Performance Management
Yes
Version Control
No
Virtual Machine Monitoring
No