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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.

Description

Jump Desktop is a dependable and secure application that enables users to remotely access any computer from any location globally. Designed for organizations, Jump Desktop for teams offers a robust cloud-based remote desktop solution suitable for the entire organization. You can quickly implement secure remote desktop access for your whole team without the need for VPNs or gateways. The platform allows you to categorize your team into groups, granting users access to a specific set of computers, which streamlines the management of numerous users and devices. You maintain complete oversight of who is permitted to access your team's computers, with the flexibility to modify access for team members as needed. Additionally, the team's dashboard provides insights into which members have accessed computers, while access logs are encrypted and safely stored in the cloud for up to 90 days. The process of adding computers to your team is made easier with customizable installers, which can be generated in mere seconds to suit your team's specific needs. This combination of features ensures that managing remote access is efficient and secure, ultimately enhancing productivity across your organization.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

SolarWinds Service Desk Yes 
SolarWinds Web Help Desk Yes 

Integrations

SolarWinds Service Desk No 
SolarWinds Web Help Desk No 

Pricing Details

$407.00/install
No monthly fees, connect to unlimited end devices.
Free Trial Yes 
Free Version No 

Pricing Details

$14.99 one-time payment
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SolarWinds

Founded

2000

Country

United States

Website

www.solarwinds.com/remote-support-software

Vendor Details

Company Name

Phase Five Systems

Country

United Arab Emirates

Website

jumpdesktop.com

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management Yes 
Contract/License Management No 
Dashboard No 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions No 
Remote Print No 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording No 
Session Transfer Yes 
Surveys & Feedback Yes 

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

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