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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The capacity to provide the appropriate product at the precise moment is a key factor in why customers prefer your services. However, managing order delivery logistics and tracking can be quite challenging. Factors such as driver schedules, intricate distribution techniques like buyouts and relay transfers, along with the high volume of orders, complicate an already intricate process. Order Delivery Tracking, known as ODT, assists in planning and routing while offering real-time visibility into the status of each order. By delivering detailed reports on delivery costs by individual order or by customer, combined with live updates regarding driver locations, estimated times of arrival, and any delays, ODT presents a thorough solution aimed at improving customer service and streamlining your dispatch and logistics operations. Moreover, with ODT, businesses can adapt to changing demands more swiftly, ensuring a reliable and efficient delivery experience.

Description

Our goal is straightforward: to automate and simplify the management of products, orders, and inventory, allowing you and your team to dedicate more time to sales and business expansion. With user-friendly tools, we enhance your sales workflow, ensuring that your entire team remains updated about all incoming and outgoing orders and inventory. We collaborate closely with you and your staff to provide training and ongoing support, ensuring that every user feels confident and satisfied when using ZigZag daily. Furthermore, our team facilitates a seamless transition between systems, offering comprehensive data support and a dedicated transfer assistant to ensure you can swiftly start using ZigZag without any data loss. Unlike many systems that come preloaded with a plethora of reports that may not be relevant to your needs, ZigZag features its own report builder, meaning you begin with a clean slate—allowing you to create only the reports that truly matter to your operations. This approach ensures that you are not burdened with unnecessary or confusing reports, empowering you to focus on the data that drives your business forward.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

KIT Scenarist Yes 

Integrations

KIT Scenarist No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DQ Technologies

Founded

1992

Country

United States

Website

www.dqtech.com

Vendor Details

Company Name

ZigZag Systems

Founded

2013

Country

United Kingdom

Website

zigzagsystems.co.uk

Product Features

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management No 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management Yes 
VIN Lookup Yes 
Work Order Management Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

Production Scheduling

"What If" Scenarios Yes 
Automated Scheduling Yes 
Bottleneck Optimization No 
Capacity Planning Yes 
Constraint Scheduling No 
Job Scheduling Yes 
Material Planning Yes 
Priority-Based Scheduling Yes 
Quality Control Yes 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management Yes 
Mileage Tracking Yes 
Order Management Yes 
Routing No 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Retail Management

CRM Yes 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

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