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Description
The capacity to provide the appropriate product at the precise moment is a key factor in why customers prefer your services. However, managing order delivery logistics and tracking can be quite challenging. Factors such as driver schedules, intricate distribution techniques like buyouts and relay transfers, along with the high volume of orders, complicate an already intricate process. Order Delivery Tracking, known as ODT, assists in planning and routing while offering real-time visibility into the status of each order. By delivering detailed reports on delivery costs by individual order or by customer, combined with live updates regarding driver locations, estimated times of arrival, and any delays, ODT presents a thorough solution aimed at improving customer service and streamlining your dispatch and logistics operations. Moreover, with ODT, businesses can adapt to changing demands more swiftly, ensuring a reliable and efficient delivery experience.
Description
Our innovative distribution software and mobile application significantly enhance your efficiency by removing the need for paper forms altogether. This transformation not only prevents issues with illegible or misplaced forms but also streamlines operations for users both in the field and at their desks. To start, our web-based interface can be accessed through popular browsers such as Chrome and Firefox. This means you can effortlessly create work orders for various services—such as maintenance, deliveries, or quotes—no matter where you are. The process mimics the traditional method of filling out a paper form, but it takes a fraction of the time! You can quickly select the appointment date, assign an employee, and provide detailed descriptions, customer information, and task locations. Additionally, our mobile application allows you to fill out work orders on the go and sends SMS notifications to customers with just a tap. Upon arrival at the job site, you can perform the required tasks and attach photos, notes, and products for invoicing. Once the job is finished, the client can sign electronically, and they will promptly receive a PDF copy via email for their records. Overall, this system revolutionizes the way service-oriented businesses operate, promoting efficiency and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
KIT Scenarist
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DQ Technologies
Founded
1992
Country
United States
Website
www.dqtech.com
Vendor Details
Company Name
Diffusion Solutions Integrees
Website
www.progressionlive.com
Product Features
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Production Scheduling
"What If" Scenarios
Automated Scheduling
Bottleneck Optimization
Capacity Planning
Constraint Scheduling
Job Scheduling
Material Planning
Priority-Based Scheduling
Quality Control
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking