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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DOPE is an innovative customer intelligence and recovery platform specifically designed for D2C and Shopify brands. This platform plays a crucial role in helping businesses recognize dissatisfied and potentially lost customers before they post negative reviews, cease their purchases, or opt to leave. After a purchase, DOPE engages with customers through various communication channels including WhatsApp, SMS, email, and phone calls, while simultaneously evaluating customer sentiment and categorizing their reactions into promoters, passives, and detractors. Additionally, it offers real-time insights into vital metrics such as customer trust scores, Net Promoter Score (NPS), sentiment trends, revenue at risk, product performance issues, delivery complications, packaging problems, and opportunities to win back customers. DOPE empowers brands by facilitating proactive measures through automated recovery workflows, effective customer segmentation, ticket creation, and outreach across multiple channels. By converting customer feedback into actionable insights, DOPE not only aids brands in enhancing customer retention and boosting repeat purchases but also plays a significant role in fortifying their reputation and minimizing negative reviews, ultimately fostering a more loyal customer base.

Description

DopeCast is a cloud-driven digital signage platform specifically designed for cannabis dispensaries. It transforms in-store screens into dynamic displays for product menus and promotions by integrating with various dispensary point-of-sale systems such as Dutchie, Treez, Flowhub, Cova, Dispense, and iHeartJane. Whenever there is a change in POS data, the displayed prices, stock availability, and special offers are automatically updated. Retail teams have the capability to design customized product menus, promotional deals, and highlight new arrivals or brands, utilizing their own images and videos. The software accommodates both portrait and landscape display orientations, allows for scheduled dayparting, and can operate multi-screen video walls seamlessly. Staff can efficiently manage content and multiple store locations from a single account, while compatible devices such as Google TV, Android TV, and Fire TV streamline the display process without requiring additional signage hardware. Ultimately, it provides valuable tools for dispensary owners and retail teams to effectively manage their menus and promotions, enhancing the customer experience in their establishments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Cova No 
Dispense No 
Dutchie No 
Flowhub No 
Jane No 
Shopify Yes 
Treez No 
WhatsApp Yes 

Integrations

Cova Yes 
Dispense Yes 
Dutchie Yes 
Flowhub Yes 
Jane Yes 
Shopify No 
Treez Yes 
WhatsApp No 

Pricing Details

$35/month
Free Trial No 
Free Version No 

Pricing Details

$30/month
$30 per screen per month, capped at $120 per store
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ScanMonk Infomedia Pvt. Ltd.

Founded

2025

Country

India

Website

dope.scanmonk.com

Vendor Details

Company Name

DopeCast

Founded

2023

Country

United States

Website

dopecast.net

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management No 
Visual Editor No 

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