Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engineered for optimal speed, you will experience seamless browsing without any interruptions. We are committed to providing everyone with access to an unrestricted resolver at no cost. Our resolvers exclusively provide uncensored data. DNS.WATCH stands for the principle of freedom. We operate a range of DNS resolvers that are completely free to use. Since their inception in 2014, our resolvers have been consistently maintained. We gather statistics from our resolvers every few minutes, reflecting the total number of answer codes and queries from resolver1.dns.watch and resolver2.dns.watch, typically displaying data from the last five minutes. No entity should dictate which websites are accessible to us or control the loading speed of those sites. By utilizing our services, you can have confidence in not needing to rely on your ISP or question their intentions. With our resolvers, you can be assured that your DNS queries remain free from any form of censorship, enhancing your online experience and privacy.
Description
Ember serves as an AI-driven customer service agent developed by Kanerika, seamlessly integrating with your current helpdesk and knowledge base systems, such as Zendesk, via secure API connections without necessitating any platform changes. It proficiently categorizes incoming inquiries from both email and chat based on their topic, intent, and urgency levels. By utilizing your existing knowledge base and historical ticket data, Ember generates context-sensitive responses. Queries that meet high confidence criteria are resolved automatically, while more intricate or sensitive issues are directed to the appropriate human specialist, complete with the entire conversation history for context. Each resolved inquiry is transformed into a structured summary, which aids in tracking response times and trends within reporting metrics. Moreover, Ember is designed to operate within your own infrastructure, ensuring that customer information remains securely within your environment. Your organization has the flexibility to establish escalation procedures, determine confidence thresholds, and set auto-resolution guidelines tailored to your specific needs. This adaptability allows for a more streamlined customer service experience that can evolve alongside your team’s requirements.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DNS.WATCH
Country
Germany
Website
dns.watch/
Vendor Details
Company Name
Kanerika
Founded
2015
Country
United States
Website
kanerika.com