Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The DLCPM Enterprise software suite is designed to be fully functional right from installation, enabling the effective management of customer accounts, case production, sales, financial data, technician assignments, invoicing, and beyond. It offers a comprehensive solution for tracking communications, tasks, mailing campaigns, and many other aspects within a single, secure platform. The speed and intuitiveness of case tracking and inquiries have reached unprecedented levels. With easy access to case histories, notes, and financial details for all accounts, your customer service will reach new heights. Additionally, the software includes a complete shipment manager that automates case bundling for both major carrier shipments and local deliveries or pickups. These robust features and improvements are designed to enhance your laboratory’s production workflows while ensuring that your customers experience complete satisfaction. Ultimately, the DLCPM suite provides a seamless integration of essential functions that can significantly benefit any organization.
Description
We are a company focused on dental innovations aimed at enhancing the communication flow among dentists, dental technicians, and patients. Orders for dental labs can be submitted via phone, email, or even written on a slip of paper, yet vital patient information is often overlooked. These orders are frequently recorded in a disorganized manner, without consideration for the necessary details or where to properly archive that information. This chaotic and inconsistent approach to managing incoming orders can disrupt a dental lab's operations, creating backlogs and uncertainty about the completion status of various tasks. Consequently, dental labs may find themselves hiring more staff than necessary, which exacerbates resource strain. If incoming orders are not managed effectively and unexpected production expenses are absorbed internally, a dental lab risks depleting its resources to an unsustainable level, ultimately resulting in diminished productivity and reduced operational efficiency. This cycle not only affects the lab's bottom line but can also lead to dissatisfaction among patients and dental professionals alike.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Magic Touch Software
Founded
2002
Country
United States
Website
www.MagicTouchSoftware.com
Vendor Details
Company Name
DTL Vilnius
Founded
2013
Country
Lithuania
Website
www.trinyte.com
Product Features
Dental
Appointment Management
Yes
Appointment Reminders
Yes
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
Yes
Patient Account Management
Yes
Patient Billing
No
Patient Records Management
No
Treatment Planning
No
Product Features
Dental
Appointment Management
Yes
Appointment Reminders
Yes
Claims Management
No
Clinical Charting
Yes
Imaging
Yes
Inventory Management
Yes
Patient Account Management
Yes
Patient Billing
Yes
Patient Records Management
Yes
Treatment Planning
Yes