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Description
The objective is to offer knowledge-centric and B2B platforms for businesses, industries, and NGOs, facilitating the sharing and engagement of ideas, management of data, and fostering collaboration for enhanced business operations and research initiatives. Within your organization, DKM functions as an interest network that creates an online space for individuals’ interests, effectively forming communities of knowledge. This web-based system consolidates project-related and research entity information in a clear and visual format, ensuring user-friendliness for efficient management. DKM employs cutting-edge methodologies and lightweight solutions, granting users insights and a deeper comprehension of both big data and operational data elements. Furthermore, it is essential to develop a virtual platform based on DKM that promotes collaborative knowledge management and serves as a marketplace. This system also allows for easy integration with third-party components, ensuring smooth interoperability. By leveraging DKM, organizations can enhance their understanding of shared knowledge and streamline their collaborative efforts.
Description
For more than two decades, noHold has been refining SICURA, a platform that empowers individuals without programming expertise to independently manage and enhance their experience. The innovative technology we employ is specifically crafted to analyze user interactions, allowing businesses to uncover valuable insights that enhance their marketing, sales, and customer support initiatives. The core advantage of our platform is the wealth of knowledge we extract from direct customer feedback. Our Virtual Assistants initiate dialogues with customers, guiding them through interactions with our AI-driven platform, which is adept at resolving issues and facilitating actions such as form submissions. One notable success story involves an Online Educational Institution that integrated a Virtual Assistant into their learning management system, resulting in a remarkable 46% decrease in quarterly support tickets. Likewise, a Government Agency successfully lowered the need for live agent escalations by 52% by incorporating their Virtual Assistant into their telecommunication system. This highlights how effectively our technology can streamline customer service operations across various sectors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EKON Modeling Software Systems
Founded
2008
Country
Israel
Website
ekonm.com
Vendor Details
Company Name
noHold
Country
United States
Website
www.nohold.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal