Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A standout feature of our Erp DAF Commercial Management program is its significant added value stemming from its extensive functionality. This functionality is made possible through a modular selection process, enabling companies to select only the capabilities they require, avoiding excess. The sales process begins with budget drafts, which flow seamlessly into orders, delivery notes, and finally invoices. This process is notable for its flexibility and traceability; if an error occurs in any of the steps, the relevant document can be eliminated, and the system will automatically revert the stock and accounting entries to their prior state. Additionally, the program offers robust management of commission assignments for sales representatives, guided by a predetermined configuration that can vary by document line. Pricing can be assigned according to the rates set in the tariff, allowing for tailored financial strategies that fit individual business needs. This adaptability ensures that businesses can maintain control over their operations while enhancing efficiency and accuracy in their commercial transactions.
Description
The isoTracker Complaints Management system is a cloud-based solution designed to efficiently record and handle customer complaints. This comprehensive tool empowers administrators to designate team members responsible for investigating and pinpointing the underlying causes of complaints. Additionally, isoTracker Complaints Management offers users the capability to analyze past complaints and uncover trends, facilitating the development of proactive measures to prevent future issues. By streamlining the complaints process, this solution enhances customer satisfaction and organizational responsiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
Circulor
Yes
Flipdish
Yes
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
Integrations
Circulor
No
Flipdish
No
PrestaShop
No
Shopify
No
WooCommerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$17 USD/month/user
Pricing is based on number of users and modules. Discounts are available for multiple modules and periods greater than 1 month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DAF ERP
Country
Spain
Website
www.daferp.com
Vendor Details
Company Name
isoTracker Solutions Ltd
Founded
2004
Country
United Kingdom
Website
www.isotracker.com
Product Features
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
Yes
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No