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Description
CypherScribe is an innovative platform that enables you to convert your data into dynamic, interactive web documentation in a mere 18 seconds, all without any coding expertise. By linking your data source, the application allows for complete customization, enabling users to incorporate their preferred themes, colors, and branding elements. It includes a variety of vital components necessary for thorough documentation, such as headings (H1, H2, H3, H4), text paragraphs, organized tables, code snippets, inline coding, media elements (images and videos), categorized lists (both unordered and ordered), accordions for FAQs or tutorials, and file uploads in formats like PDF and CSV. Furthermore, CypherScribe features an AI assistant specifically trained on your data to help users easily navigate through the documentation. The platform is designed to be fully adaptable to your unique requirements, allowing you to personalize your logo, tailor themes, and implement modifications without any programming knowledge. It also provides a versatile editor that supports Markdown and offers a variety of custom blocks, including multilingual code snippets, attention-grabbing banners, and informative toasts, thereby enhancing the overall user experience. With its focus on ease of use and flexibility, CypherScribe stands out as a powerful tool for anyone looking to create engaging documentation quickly.
Description
An effective knowledge base is built upon a robust tool. Create a streamlined help center in mere minutes instead of taking months to set it up. By quickly establishing a customer-focused knowledge base, you can provide proactive support, alleviating your team's burden from urgent cases and enhancing overall customer satisfaction. Effortlessly manage multiple help centers from a single dashboard. Explore the simplest method to launch your help center. Focus on producing high-quality articles instead of getting caught up in their design. Support a variety of content types, such as images, videos, documents, and audio files. Seamlessly link to other articles within your help center while remaining in the editor. Benefit from automatic suggestions generated by your help center, customized according to the user's location and actions. Open help center materials in a widget, allowing customers to access information without navigating away from their current page. Easily maintain and organize FAQs in your help center for straightforward presentation on your website, eliminating the need for outdated, hard-to-modify FAQ sections. Furthermore, a well-structured knowledge base can significantly reduce support ticket volume, allowing your team to focus on more complex issues.
API Access
Has API
API Access
Has API
Pricing Details
$45 per month
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CypherScribe
Country
United States
Website
cypherscribe.com
Vendor Details
Company Name
HelpCenter.io
Country
United States
Website
helpcenter.io
Product Features
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal