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Description
A user-friendly yet robust search and content management software solution, this standalone application is designed for anyone looking to optimize the resources of their Windows machines. It serves individuals aiming to enhance their efficiency in locating, organizing, and retrieving specific information quickly and reliably. Accessing any content becomes as straightforward as sending an email. CybervoreQuery functions as an add-in within Microsoft Outlook®, seamlessly incorporating into the existing task and menu toolbars. This integration combines the capabilities of Outlook with various meta search engines, email searches, and localized cloud services like Google Drive, Dropbox, and Box, all within a single, familiar interface. What sets Cybervore apart is its innovative architecture, which allows the software to coexist with other applications and services, thus boosting overall productivity for businesses. Moreover, this architecture is founded on software agents that employ autonomous peering processes, enabling them to collaborate and scale effectively to handle any volume of content. In doing so, CybervoreQuery not only simplifies content management but also enhances user experience across multiple platforms.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
API Access
Has API
Integrations
Dropbox
Google Drive
Apache Solr
Box
Contentful
Discourse
Docebo
GitHub
Jira
Jive
Integrations
Dropbox
Google Drive
Apache Solr
Box
Contentful
Discourse
Docebo
GitHub
Jira
Jive
Pricing Details
$2.50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cybervore
Country
United States
Website
www.cybervore.com/cybervorequery
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
