Average Ratings 0 Ratings
Average Ratings 150 Ratings
Description
A user-friendly yet robust search and content management software solution, this standalone application is designed for anyone looking to optimize the resources of their Windows machines. It serves individuals aiming to enhance their efficiency in locating, organizing, and retrieving specific information quickly and reliably. Accessing any content becomes as straightforward as sending an email. CybervoreQuery functions as an add-in within Microsoft Outlook®, seamlessly incorporating into the existing task and menu toolbars. This integration combines the capabilities of Outlook with various meta search engines, email searches, and localized cloud services like Google Drive, Dropbox, and Box, all within a single, familiar interface. What sets Cybervore apart is its innovative architecture, which allows the software to coexist with other applications and services, thus boosting overall productivity for businesses. Moreover, this architecture is founded on software agents that employ autonomous peering processes, enabling them to collaborate and scale effectively to handle any volume of content. In doing so, CybervoreQuery not only simplifies content management but also enhances user experience across multiple platforms.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
No
API Access
Has API
No
Integrations
Dropbox
Yes
Google Drive
Yes
Adobe Experience Manager
No
Aha!
No
Apache Solr
No
Discourse
No
Higher Logic Vanilla
No
Joomla!
No
Khoros
No
KnowledgeOwl
No
Integrations
Dropbox
Yes
Google Drive
Yes
Adobe Experience Manager
Yes
Aha!
Yes
Apache Solr
Yes
Discourse
Yes
Higher Logic Vanilla
Yes
Joomla!
Yes
Khoros
Yes
KnowledgeOwl
Yes
Pricing Details
$2.50 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cybervore
Country
United States
Website
www.cybervore.com/cybervorequery
Vendor Details
Company Name
SearchUnify
Founded
2006
Country
United States
Website
www.searchunify.com
Product Features
Enterprise Search
AI / Machine Learning
No
Faceted Search / Filtering
No
Full Text Search
No
Fuzzy Search
No
Indexing
No
Text Analytics
No
eDiscovery
No
Product Features
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
Yes