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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Today, security is a primary concern for nearly everyone. However, providing advanced security solutions often necessitates a significant financial commitment in new technologies and personnel. As a result, many Managed Service Providers (MSPs) opt for basic security measures such as firewalls, antivirus software, and spam protection. Imagine if you could offer a unique security service that not only sets you apart from competitors but is also simple to implement and profitable. Cyber Hawk serves as the technology that empowers you to deliver high-value cybersecurity services. With a Cyber Hawk subscription, you gain an unlimited-use license to deploy the service across all your client locations for an affordable, fixed annual fee (please refer to the license terms for specifics). After deployment, Cyber Hawk actively scans networks, identifies security threats, and notifies relevant parties. Moreover, Cyber Hawk will assist you in discovering new security initiatives, enhancing your service differentiation, and establishing long-term client relationships. This innovative approach to cybersecurity ultimately positions your business for growth and success in a competitive landscape.

Description

Numerous organizations rely on SweetHawk, the premier Zendesk app partner, to maximize the benefits of their Zendesk investments. With SweetHawk's top-tier, user-friendly Zendesk applications, users can develop workflow and automation processes that enhance Zendesk's capabilities, enabling a variety of use cases that may not have been feasible otherwise. Since its inception in 2015, SweetHawk has distinguished itself in the Zendesk marketplace by creating over 15 exceptional workflow applications. Our unwavering commitment to Zendesk has resulted in thousands of 5-star ratings and empowered countless agents across various sectors. The tasks app we offer simplifies the automation of task lists and workflows for diverse applications such as project management, HR processes, and change management. By eliminating cumbersome manual workflows, users can significantly boost their productivity levels. Additionally, our platform allows for the creation of flexible, enforceable, and auditable approval processes tailored for any Zendesk workflow. This ensures that all necessary approvals are efficiently managed, enhancing both sales and support operations. Embrace a new era of streamlined processes and improved efficiency with SweetHawk’s innovative solutions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Calendar No 
Microsoft 365 No 
Zendesk No 

Integrations

Google Calendar Yes 
Microsoft 365 Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RapidFire Tools, a Kaseya Company

Founded

2011

Country

United States

Website

www.rapidfiretools.com/products/cyber-hawk/

Vendor Details

Company Name

SweetHawk

Founded

2015

Website

sweethawk.com

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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