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Description
Customermates is an intuitive and modern AI CRM tailored for small businesses looking to avoid the complexities of traditional software. It can be operational in just two minutes, demands no prior training, and feels user-friendly from the very first click. All customer information, notes, and interactions are consolidated in a single, clearly organized platform, enhanced by a sleek, distraction-free interface designed for day-to-day tasks.
For teams seeking enhanced capabilities, Customermates effortlessly integrates with n8n, enabling full automation and easy connections to existing tools and workflows.
Developed in Germany and fully compliant with GDPR regulations, Customermates stands as a trustworthy alternative to larger enterprise AI CRMs, empowering small teams to maintain organization, accelerate their processes, and foster stronger customer relationships without the burden of excessive overhead. Additionally, its simplicity and efficiency allow small businesses to focus on what truly matters: nurturing their client connections.
Description
TraceUX is a complimentary self-hosted platform designed to enhance the user experience of web applications. This tool integrates various features such as session replay, in-app feedback, announcements, browser logs, and backend performance metrics into a single dashboard for convenience. It allows teams to connect feedback to specific sessions, thereby facilitating the investigation of reported issues efficiently. Built as a single Go binary, it includes an integrated React dashboard and utilizes SQLite for data storage, with the option for Docker deployment as well. All recordings are maintained on your own infrastructure, ensuring data privacy and control. Users benefit from the absence of vendor-imposed session limits or licensing fees based on the number of users; instead, capacity is determined by the resources of your server and your data retention preferences. The source code can be accessed under the TraceUX Community Source License, promoting a collaborative development environment. Additionally, the user-friendly interface makes it accessible for teams of all sizes to leverage its capabilities effectively.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
14€ / User
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Customermates
Founded
2026
Country
Germany
Website
customermates.com
Vendor Details
Company Name
TraceUX
Country
Honduras
Website
trace-ux.builtbyfrank.dev
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Product Features
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
Yes
Surveys
Yes
User Experience Analysis
Yes
User Feedback
Yes
Visitor Segmentation
No