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Description
Discover comprehensive industry trends with Total Market Insights (#TMI) by evaluating your brand's performance relative to competitors while consolidating your data solutions into a unified platform. Leverage community-driven, anonymous insights that offer valuable context for understanding emerging trends. Establish your business objectives and allow CustomerX.i to streamline the process for you. Enhance customer engagement through automated marketing strategies that align with your goals. By defining your growth initiatives, CX.i identifies your most promising customer segments and strategies for effective engagement. Moreover, CX.i+ ensures transparency across all marketing activities, enabling precise measurement of attribution for every advertising campaign. With CX.i, you gain an all-encompassing perspective on your marketing efforts, effectively centralizing campaigns across various channels—be it organic, local, paid, online, or offline. Ultimately, this integrated approach allows for improved decision-making and maximizes your marketing impact.
Description
Phaedon is a loyalty and customer engagement company that helps organizations create awareness, foster engagement, transform experiences, and cultivate long-term loyalty. The company focuses on emotional loyalty by helping brands understand why customers stay and giving them the strategy, technology, and execution needed to act on those insights. Phaedon combines loyalty program design, customer experience transformation, marketing analytics, AI, predictive modeling, GenAI tools, and flexible technology. Its Tally platform is a SaaS loyalty solution designed to power programs across travel, hospitality, and retail. Tally supports promotions, rules, rewards orchestration, customer-level modeling, segmentation, real-time data ingestion, activation, enterprise-grade security, compliance, and scalable loyalty operations. Phaedon’s Loyalty Strategy and Program Design solution helps brands foster deeper emotional connections through personalized experiences fueled by data. Customer Experience Transformation helps organizations align operations, technology, and structure around customers and employees. Marketing Analytics and AI helps teams uncover audience insights and turn them into actionable learnings that improve business outcomes. By combining loyalty strategy, SaaS technology, customer experience consulting, analytics, AI, and execution, Phaedon helps brands build loyalty programs that create measurable value.
API Access
Has API
API Access
Has API
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Integrations
Salesforce Agentforce Marketing
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerX.i
Country
United States
Website
customerxi.com
Vendor Details
Company Name
Phaedon
Founded
2019
Country
United States
Website
www.wearephaedon.com
Product Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Marketing Attribution
Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
