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Description

Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.

Description

A TwineSocial Hub Narrates an Engaging Tale. Savvy marketers foster trust and convey brand narratives through carefully selected social media content. TwineSocial simplifies this process for various platforms, including online shopping, live events, television broadcasts, and websites. Conventional brand marketing methods are becoming less effective, and we offer solutions to help you stand out. Over 27,000 brands rely on TwineSocial to discover, curate, and display user-generated content from diverse social media outlets. Social Media Hubs allow for the creation of eye-catching displays on websites, enabling the inclusion of your entire brand narrative sourced from all social channels. You can compile your brand story using any relevant #hashtag or @account. For Live Events, elevate the experience of conferences, festivals, or broadcasts by transforming them into interactive social gatherings that promote increased sharing and broaden your audience reach. In the realm of Social Shopping, boost your online sales by showcasing curated content on your eCommerce platform, as 90% of surveyed consumers indicate that user-generated content significantly influences their purchasing decisions, surpassing all other marketing tactics. Moreover, this innovative approach not only enhances customer engagement but also cultivates a vibrant community around your brand.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CustomerStories

Founded

2018

Country

United States

Website

customerstories.net

Vendor Details

Company Name

TwineSocial

Founded

2013

Country

United States

Website

www.twinesocial.com

Product Features

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

Alternatives

Alternatives