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Description
Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.
Description
Content Cloud is designed to assist businesses in discovering, combining, and distributing a wide range of content through countless channels within the organization. It provides full access to an extensive array of both owned and earned content, enabling the curation of posts, videos, images, and news from various sources such as YouTube, Facebook, Twitter, Instagram, and PublishThis. You can also integrate seamlessly with your Digital Asset Management (DAM), Web Content Management (WCM), or other traditional asset management systems. Users can search, filter, and view all their brand and user-generated content in one centralized location, complete with all relevant metadata. Our platform for curating user-generated content allows for the easy establishment of a rule set for hashtag searches across multiple platforms, focusing on specific media types and keywords to automatically gather the desired content. This automated system consistently retrieves results based on your customized criteria, ensuring that you stay updated without missing anything, while also providing the flexibility to moderate content at your leisure. Additionally, this comprehensive approach not only enhances content management but also empowers businesses to engage more effectively with their audience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerStories
Founded
2018
Country
United States
Website
customerstories.net
Vendor Details
Company Name
Thismoment
Website
www.thismoment.com
Product Features
Product Features
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling