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Description
Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.
Description
Effortlessly create customized content grids, galleries, or layouts that focus on your products. You can quickly and easily edit or update these layouts whenever necessary. With seamless integration of Live Story into platforms like Magento 2, Shopify, and Salesforce Commerce Cloud, you can enjoy the advantages of both systems. Live Story will generate an SEO-friendly version of your layouts automatically, giving you complete freedom to execute your vision. It also features user-friendly tools to assess and track the effectiveness of influencer content that is connected to your platforms. Additionally, our partnership with THRON, the advanced Digital Asset Management platform, allows you to effortlessly incorporate digital assets into your Live Story layouts. Furthermore, this integration ensures compliance with WCAG accessibility standards, making the process straightforward. Plus, you can utilize image recognition technology to enable consumers to interact with and purchase content that surrounds them, enhancing their shopping experience. This level of engagement is designed to elevate not just your layouts but the overall customer journey as well.
API Access
Has API
API Access
Has API
Integrations
Magento
Salesforce Agentforce Commerce
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerStories
Founded
2018
Country
United States
Website
customerstories.net
Vendor Details
Company Name
Live Story
Founded
2015
Country
United States
Website
www.livestory.nyc/solutions/
Product Features
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management