Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the efficiency of your mobile workforce by streamlining and automating tasks from inception to completion. Custella Field Service Optimization is a sophisticated mobile and web application designed to make essential functions of a field service team more manageable. As a prominent supplier of innovative technologies and services, Custella provides flexible solutions suitable for businesses of every size. Our journey began when a group of friends brainstormed their ideas on paper, and now we proudly deliver advanced, innovative services to numerous clients globally. By actively engaging with our prospective clients and gaining insights into their needs, we have tailored our solutions to meet the evolving demands of the market. Custella serves as a comprehensive platform for field sales, field service, transportation, and asset management. Ready to elevate your operations? Reach out to us today for a complimentary demonstration! Additionally, our commitment to continuous improvement ensures that we remain responsive to the ever-changing landscape of industry requirements.
Description
ServicePower’s Mobile Workforce Solution equips field technicians with immediate access to essential tools, processes, and information, enabling them to successfully complete service tasks on the first attempt. Enhanced visibility and uniformity instill confidence in customers regarding the performance of your technicians, subsequently elevating both customer satisfaction and brand image. Additionally, ServicePower's Mobile Workforce Solution, known as ServiceMobility, is designed to lower operational expenses, enhance the customer experience, and boost the overall lifetime value of each client. Discover how ServiceMobility can transform your contemporary field service organization by requesting a personalized demonstration. As a prominent name in field-service management software, ServicePower is dedicated to delivering outstanding customer experiences while achieving notable operational efficiencies. With a trusted clientele that includes global giants like GE Appliances, LG, Electrolux, and Siemens, ServicePower stands out by offering the only SaaS platform specifically tailored to streamline and enhance the efficiency of service management operations for businesses. By leveraging this innovative solution, organizations can expect to see remarkable improvements in their service delivery and overall performance.
API Access
Has API
Yes
API Access
Has API
No
Integrations
NetSuite
No
Salesforce
No
Twilio
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact ServicePower for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Custella
Website
www.custella.com
Vendor Details
Company Name
ServicePower
Founded
1996
Country
United States
Website
www.servicepower.com/products/mobile-technician-enablement
Product Features
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes