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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance the efficiency of your mobile workforce by streamlining and automating tasks from inception to completion. Custella Field Service Optimization is a sophisticated mobile and web application designed to make essential functions of a field service team more manageable. As a prominent supplier of innovative technologies and services, Custella provides flexible solutions suitable for businesses of every size. Our journey began when a group of friends brainstormed their ideas on paper, and now we proudly deliver advanced, innovative services to numerous clients globally. By actively engaging with our prospective clients and gaining insights into their needs, we have tailored our solutions to meet the evolving demands of the market. Custella serves as a comprehensive platform for field sales, field service, transportation, and asset management. Ready to elevate your operations? Reach out to us today for a complimentary demonstration! Additionally, our commitment to continuous improvement ensures that we remain responsive to the ever-changing landscape of industry requirements.

Description

ServicePower’s Mobile Workforce Solution equips field technicians with immediate access to essential tools, processes, and information, enabling them to successfully complete service tasks on the first attempt. Enhanced visibility and uniformity instill confidence in customers regarding the performance of your technicians, subsequently elevating both customer satisfaction and brand image. Additionally, ServicePower's Mobile Workforce Solution, known as ServiceMobility, is designed to lower operational expenses, enhance the customer experience, and boost the overall lifetime value of each client. Discover how ServiceMobility can transform your contemporary field service organization by requesting a personalized demonstration. As a prominent name in field-service management software, ServicePower is dedicated to delivering outstanding customer experiences while achieving notable operational efficiencies. With a trusted clientele that includes global giants like GE Appliances, LG, Electrolux, and Siemens, ServicePower stands out by offering the only SaaS platform specifically tailored to streamline and enhance the efficiency of service management operations for businesses. By leveraging this innovative solution, organizations can expect to see remarkable improvements in their service delivery and overall performance.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NetSuite Yes 
Salesforce Yes 
Twilio Yes 
WhatsApp Yes 

Integrations

NetSuite No 
Salesforce No 
Twilio No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact ServicePower for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Custella

Website

www.custella.com

Vendor Details

Company Name

ServicePower

Founded

1996

Country

United States

Website

www.servicepower.com/products/mobile-technician-enablement

Product Features

Field Sales

Activity Tracking No 
CRM No 
Channel Management No 
Collaboration Tools No 
Controlled Access No 
Dashboard Management No 
Expense Management No 
Fast Estimates No 
Inventory Management No 
Invoices No 
Lead / Opportunity Management No 
Online Payments No 
Order Management No 
Quoting No 
Reporting / Analytics No 
Route Optimization No 
Territory Management No 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

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