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Description
The patient's experience begins with the scheduling of an appointment in the electronic health record (EHR), which triggers a tailored Curago Workflow that can be customized according to various factors such as the type of appointment, the patient's age and/or gender, the location of the visit, and the chosen provider. After appointments are arranged, patients receive a text message and/or email detailing how to prepare for their upcoming visit, and for appointment types like procedures, this communication may include necessary patient education and step-by-step preparation instructions. You have the flexibility to decide on the timing and method of appointment reminders sent to patients. Once you establish reminders for each type of appointment, Curago takes over by automatically dispatching these reminders whenever appointments are created in the EHR. Furthermore, each reminder can be configured to prompt patients to confirm their appointment via text, and once a patient confirms, Curago updates the EHR to reflect this confirmation, ensuring that patients are not asked again unnecessarily. This streamlined process not only enhances patient engagement but also improves overall efficiency in managing appointments.
Description
Patients today are increasingly acting as online consumers, often finding traditional healthcare systems to be limiting and exasperating. OX. Waiting Room enhances patient involvement by offering a cloud-native solution that streamlines the process of setting appointments, as well as obtaining necessary consents and information. To further improve attendance, automated reminders are sent prior to appointments, and the waiting room software keeps patients informed of any delays, ensuring that meetings commence only when all parties are prepared. Additionally, virtual consultations can be conducted through Microsoft Teams, allowing for secure video conferencing that minimizes travel time and enhances convenience for both patients and healthcare providers. By facilitating online appointments, OX. Waiting Room ensures real-time notifications for any changes, allowing meetings to start punctually with all electronic health records at hand. Furthermore, Teams' advanced video conferencing and transcription capabilities contribute to a smoother follow-up experience, ultimately enhancing overall patient satisfaction. This innovative approach not only increases engagement but also reshapes the standard for what patients can expect from their healthcare interactions.
API Access
Has API
API Access
Has API
Integrations
Aidbox FHIR Platform
Microsoft 365
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Curago Health
Founded
2014
Country
United States
Website
curagohealth.com
Vendor Details
Company Name
OX. Digital Health
Country
United States
Website
www.oxdh.health/services/ox-waiting-room/
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing