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Description
Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.
Description
Any teams can independently uncover vital insights through simple conversations, eliminating the need for training or advanced data literacy. Crystal is customizable to meet the specific requirements of your organization, allowing your teams to collaborate effectively and generate actionable insights. With 24/7 monitoring of your data, Crystal can notify you of significant changes, ensuring you receive both the answers you seek and those you might not have anticipated. Accessible on both mobile and desktop platforms, your teams can obtain immediate insights from anywhere, bypassing the tedious process of combing through reports. You can bring your use case to fruition in just days instead of months, thanks to Crystal's intuitive setup. Its low-code and no-code data source connections optimize your existing BI investments, delivering instant business value while empowering your teams to explore new possibilities. This enhanced accessibility fosters a more data-driven culture within the organization.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avdor CIS
Founded
2010
Country
Israel
Website
www.crystalrs.com
Vendor Details
Company Name
iGenius
Founded
2016
Country
Italy
Website
www.igenius.ai/
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Data Science
Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports