Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.
Description
Alcatel-Lucent Enterprise's OpenTouch Session Border Controller (SBC) is a robust software solution that ensures the security of SIP trunks and enterprise communications. Acting as the critical boundary between the business and SIP trunking services, it defends against threats such as VoIP attacks, SIP denial of service, fraud, and eavesdropping. The OpenTouch SBC delivers secure and scalable connectivity for both SIP and media, featuring capabilities like audio transcoding and NAT traversal for enhanced audio and video interactions. This solution guarantees affordable and secure communication over the internet and with various SIP service providers. Additionally, the SBC incorporates a web-based management system with pre-built configuration templates, simplifying the setup process to just a few clicks for certified SIP trunking providers. With its ability to provide cost-effective interoperability, the SBC supports numerous protocol adaptations for a wide range of SIP trunking providers, ensuring flexible and efficient communication solutions for enterprises. Overall, the OpenTouch SBC stands out as a comprehensive solution for enterprises looking to enhance their communication security and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Avdor CIS
Founded
2010
Country
Israel
Website
www.crystalrs.com
Vendor Details
Company Name
Alcatel-Lucent Enterprise
Founded
2014
Country
France
Website
www.al-enterprise.com/en/products/communications-management-security/opentouch-session-border-controller
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No