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Average Ratings 0 Ratings
Description
Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.
Description
In 2013, Flowroute emerged as the pioneering software-centric carrier, introducing the Flowroute HyperNetwork™ to meet the rigorous demands of carrier-grade services while leveraging the flexibility, automation, and scalable nature of cloud technology. The Flowroute SIP Trunking solution allows for seamless integration with existing PBX systems or analog/digital telephone adapters in just a few steps. Customers enjoy the freedom to adjust their call capacity as needed, paying solely for the minutes they consume, which means there are no limits on concurrent calls with Flowroute’s inbound SIP trunking. This eliminates the hassle of capacity planning, as the system automatically generates new instances to accommodate increasing call volumes, ensuring that voice services can expand effortlessly. Additionally, Flowroute optimizes outbound call audio transmission through the most efficient routing path available, enhancing call quality while reducing costs for both local and international calls. Overall, Flowroute's innovative solutions provide unparalleled flexibility and efficiency in telecommunications services.
API Access
Has API
API Access
Has API
Integrations
BatchLeads
Syncro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avdor CIS
Founded
2010
Country
Israel
Website
www.crystalrs.com
Vendor Details
Company Name
Flowroute
Country
United States
Website
www.flowroute.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911