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Description
Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.
Description
I&B monitoring is a cloud-based Business & IT infrastructure monitoring platform that brings business performance, IT services and underlying infrastructure into one unified system. Instead of stitching together separate tools for servers, applications and business reporting, teams work from one source of truth.
The platform collects metrics, logs and traces from servers, databases, containers, virtual machines, network devices and applications. Ready-made exporters and resource templates cover common technologies, so you simply define what to monitor, which metrics to collect and which sources to collect them from. Downloadable Ansible files let you deploy agents and exporters across an entire environment with a single command.
A business-to-resource hierarchy links business units and subunits, IT services, service layers and individual resources. Graph-based visualisations make the dependencies between them visible, so an engineer can see at once whether a failure sits in the application layer or deeper in the infrastructure, and which business KPIs and customers are affected.
Dashboards are role-specific. Executives and business unit managers get KPI and status views, operations teams get real-time service and resource health, DevOps and SRE engineers get incident context and performance detail, and security teams get operational context around anomalies. Pre-built dashboards ship out of the box.
Contextual alerting groups related threshold breaches into meaningful, actionable incidents and separates component faults, layer issues, outages and business-impacting events, cutting alert noise. Native integrations with Jira, Zendesk, Zoho Desk and email create tickets automatically, enriched with the correlated metrics and events behind the incident.
API Access
Has API
API Access
Has API
Integrations
360 Mass Email
Ansible
Cruz Fabric Controller
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow
Grafana Cloud
Integrations
360 Mass Email
Ansible
Cruz Fabric Controller
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow
Grafana Cloud
Pricing Details
$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial
Free Version
Pricing Details
$89/month
Subscription pricing based on the number of monitored resources and retention period, billed monthly or annually.
Starter — from $89/month: core business, service and layer dashboards, metrics collection via exporters, email alerting.
Business — extended resource limits, logs and traces, contextual alert grouping, Jira / Zendesk / Zoho Desk integrations, longer data retention.
Enterprise — unlimited business units and subunits, on-premise deployment inside your own perimeter, SSO, custom integrations, SLA-backed 24/7 support and onboarding assistance.
Annual billing is discounted. Free trial available, no credit card required. On-premise licensing is quoted per environment — contact us for a tailored quote.
Starter — from $89/month: core business, service and layer dashboards, metrics collection via exporters, email alerting.
Business — extended resource limits, logs and traces, contextual alert grouping, Jira / Zendesk / Zoho Desk integrations, longer data retention.
Enterprise — unlimited business units and subunits, on-premise deployment inside your own perimeter, SSO, custom integrations, SLA-backed 24/7 support and onboarding assistance.
Annual billing is discounted. Free trial available, no credit card required. On-premise licensing is quoted per environment — contact us for a tailored quote.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dorado Software
Founded
1999
Country
United States
Website
resources.doradosoftware.com/cruz-rmm
Vendor Details
Company Name
INB Monitoring FZCO
Founded
2002
Country
United Arab Emirates
Website
inbmonitoring.com
Product Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
Configuration Management
Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Network Mapping
Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Product Features
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
