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Average Ratings 26 Ratings

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Description

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.

Description

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace No 
Cherwell Software No 
Confluence No 
Cruz IoT Device Director Yes 
Cruz Operations Center (CruzOC) Yes 
Cruz Wireless Controller Yes 
CruzNow Yes 
HaloCSM No 
Infoblox IPAM No 
Jenkins No 
Jira Work Management No 
JupiterOne No 
Puppet Enterprise No 
ServiceNow No 
Splunk Cloud Platform No 
Splunk Enterprise No 
StackStorm No 
Vivantio No 
Zapier No 

Integrations

Azure Marketplace Yes 
Cherwell Software Yes 
Confluence Yes 
Cruz IoT Device Director No 
Cruz Operations Center (CruzOC) No 
Cruz Wireless Controller No 
CruzNow No 
HaloCSM Yes 
Infoblox IPAM Yes 
Jenkins Yes 
Jira Work Management Yes 
JupiterOne Yes 
Puppet Enterprise Yes 
ServiceNow Yes 
Splunk Cloud Platform Yes 
Splunk Enterprise Yes 
StackStorm Yes 
Vivantio Yes 
Zapier Yes 

Pricing Details

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial Yes 
Free Version No 

Pricing Details

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dorado Software

Founded

1999

Country

United States

Website

resources.doradosoftware.com/cruz-rmm

Vendor Details

Company Name

Device42, A Freshworks Company

Founded

2011

Country

United States

Website

www.device42.com

Product Features

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management No 
License Management Yes 
Performance Management Yes 
Relationship Mapping Yes 

Configuration Management

Access Control / Permissions Yes 
Application Deployment Yes 
Automated Provisioning Yes 
Infrastructure Automation Yes 
Node Management Yes 
Orchestration Yes 
Reporting Analytics / Visualization Yes 
Task Management Yes 

Data Center Management

Audit Trail Yes 
Behavior-Based Acceleration No 
Cross Reference System Yes 
Device Auto Discovery Yes 
Diagnostic Testing Yes 
Import / Export Data Yes 
JCL Management Yes 
Multi-Platform Yes 
Multi-User Yes 
Power Management No 
Sarbanes-Oxley Compliance Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Network Mapping

Color Codes / Icons Yes 
Compliance Management Yes 
Device Auto Discovery Yes 
Hierarchical Mapping Yes 
Location-Based Mapping No 
Map Exporting Yes 
On-Demand Mapping Yes 
Reporting/Analytics Yes 
Self-Updating Maps Yes 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management Yes 
Configuration Management Yes 
Connectivity Management Yes 
Data Visualization Yes 
Historical Audit Yes 
Mobile Network Troubleshooting Yes 
Network Analysis Yes 
Network Monitoring Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID Yes 
Checkout / Check-In No 
Depreciation Tracking Yes 
Disposal Tracking Yes 
Inventory Management Yes 
Location Tracking Yes 
QR Codes Yes 
Reservations No 
Service History No 

Barcoding

Barcode Generation Yes 
Barcode Scanning Yes 
Custom Labels Yes 
Inventory Management Yes 
Label Templates Yes 
RFID No 
Receiving Labels No 
Serial Number Tracking Yes 
Shipping Labels No 

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management No 
License Management Yes 
Performance Management No 
Relationship Mapping Yes 

Continuous Integration

Build Log No 
Change Management Yes 
Configuration Management Yes 
Continuous Delivery No 
Continuous Deployment No 
Debugging No 
Permission Management No 
Quality Assurance Management No 
Testing Management No 

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System Yes 
Device Auto Discovery Yes 
Diagnostic Testing No 
Import / Export Data Yes 
JCL Management No 
Multi-Platform No 
Multi-User Yes 
Power Management Yes 
Sarbanes-Oxley Compliance Yes 

DevOps

Approval Workflow Yes 
Dashboard Yes 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID Yes 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management Yes 
Mobile Access No 
Multi-Channel Management No 
Product Identification Yes 
Reorder Management No 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs No 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management Yes 
Remote Access No 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring No 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management Yes 
Contract/License Management No 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Network Access Control (NAC)

Authentication Yes 
Authorization Yes 
Automated Hotfix / Updates Yes 
Centralized Policy Management Yes 
Dashboard Yes 
Device Auto-Provisioning Yes 
Device Self-Registration No 
Posture Assessment No 
Quarantine / Remediation No 
Secure Guest Access No 

Network Mapping

Color Codes / Icons No 
Compliance Management Yes 
Device Auto Discovery Yes 
Hierarchical Mapping Yes 
Location-Based Mapping Yes 
Map Exporting Yes 
On-Demand Mapping Yes 
Reporting/Analytics Yes 
Self-Updating Maps Yes 
Web Traffic Reporting No 

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