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Description
CFM is a robust software solution designed for the trucking industry, enhancing productivity, lowering expenses, and elevating customer service, which together provide your business with a significant competitive advantage. The automated, color-coded dispatch system simplifies the management of shipments and the updating of records. You can customize and sort the dispatch screen instantly according to your specific dispatching needs. Customers receive real-time updates on shipment statuses as they occur in the dispatch process, accessible through web-tracking or EDI. The system's automatic rating of tariffs and accessorials streamlines billing processes, resulting in quicker invoicing and improved cash flow. Comprehensive reporting features, including metrics on on-time deliveries, sales analysis, and driver performance, offer valuable insights to facilitate necessary business adjustments. Additionally, the integrated accounts receivable functionality allows for monitoring of short-pays and alerts you when clients exceed their credit limits, ensuring better financial management for your operations. This multifaceted approach not only boosts efficiency but also fosters stronger customer relationships.
Description
From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crown Data Systems
Founded
1997
Country
United States
Website
www.crowndatasystems.com/products/crown-freight-manager.html
Vendor Details
Company Name
Qualikom Canada
Country
Canada
Website
qualikom.com
Product Features
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
