Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.
Description
Harness the complete capabilities of your customer data through our integrated platform. This solution efficiently gathers information from every interaction point of your customers, encompassing POS systems, online sales, and social media, providing you with a holistic understanding of your audience alongside actionable insights that enable you to implement targeted promotions for improved outcomes. With user-friendly tools, you can design and tailor your own loyalty rules based on various criteria, including visits, purchases, expenditure, and social engagements. Whether you're launching a brand-new program or seeking to refine an existing one, we are dedicated to assisting you in crafting the loyalty experience you aspire to achieve. Additionally, our platform features a flexible segments editor for developing custom audiences, and you can leverage the strength of automation through our advanced AI-driven audience targeting capabilities, which streamlines processes and reduces reliance on extra teams. By utilizing these innovative features, you can enhance customer engagement and retention effectively.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
Bazaarvoice
Bronto Marketing Platform
Facebook Messenger
Google Chat
Mailchimp
Odoo
Oracle Audience Segmentation
Oracle Cloud CX
Integrations
Facebook
Instagram
Bazaarvoice
Bronto Marketing Platform
Facebook Messenger
Google Chat
Mailchimp
Odoo
Oracle Audience Segmentation
Oracle Cloud CX
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/customer-loyalty/
Vendor Details
Company Name
Genloyal
Founded
2023
Country
United States
Website
www.genloyal.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management