Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.
Description
Fidelis removes the barriers for MSMEs by allowing them to manage loyalty programs without the necessity of creating apps or investing in costly hardware, thus making loyalty programs attainable for those with constrained budgets. This innovative solution empowers any business to seamlessly introduce tailored and advanced loyalty initiatives.
For consumers, Fidelis provides a unified digital card that consolidates all loyalty program access, removing the hassle of managing various apps or physical cards. This streamlined approach enhances the overall user experience and boosts engagement, resulting in advantages for both retailers and consumers alike. Ultimately, Fidelis transforms how loyalty programs are accessed and managed in today's market.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
X (Twitter)
Integrations
Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
30€ per month/180€ per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/customer-loyalty/
Vendor Details
Company Name
Casettalab
Founded
2025
Country
Italy
Website
fidelisapp.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Product Features
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management