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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Facilities Departments are tasked with the essential functions of capturing, monitoring, and overseeing service requests along with ongoing maintenance activities. It's crucial to evaluate metrics such as time spent, materials utilized, and associated expenses. Moreover, the challenge of monitoring equipment usage and assessing staff performance to uphold service standards is significant. To address these needs, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System offers a streamlined and effective approach for managing facilities-related requests and work orders. Employees can submit their requests through multiple channels, including phone, email, web portals, SharePoint, and Office 365. Each request is directed to the appropriate team or individual for assignment and resolution of the work order. Additionally, work orders and equipment can be associated with pertinent forms, policies, and documentation for easy access. This system empowers teams to track time, log costs, maintain work records, and stay updated on status changes throughout the workflow. Furthermore, the comprehensive reporting tools allow for real-time insights as well as historical analysis of work order and maintenance information, enhancing overall operational efficiency. By utilizing such a system, Facilities Departments can optimize their workflows and improve service delivery.

Description

JobPal is a cloud-based computerized maintenance management system (CMMS) that assists maintenance and facilities teams in overseeing assets across various companies and locations. This platform consolidates work requests, equipment breakdowns, tracking of jobs and work orders, scheduling of preventive maintenance, and maintenance of asset records and service histories, along with managing parts and inventory, suppliers, purchasing, and analytics. Employees can effortlessly submit requests via a portal without the need for logging in, while administrators are responsible for scheduling and assigning tasks, monitoring maintenance activities, and analyzing operational dashboards. Engineers can utilize iOS and Android applications to receive job updates, scan QR codes or barcodes, capture photos and signatures, and continue their work offline until they are ready to sync. JobPal is equipped to handle multi-site operations and offers the flexibility of custom integrations with other business systems. This innovative tool is particularly beneficial for organizations that rely heavily on maintaining equipment and facilities, such as manufacturers and other operations that are asset-intensive, thereby enhancing overall efficiency. With its user-friendly interface and robust features, JobPal streamlines maintenance processes and fosters better communication among teams.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Onventis No 

Integrations

Onventis Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

The Work Request Portal is free for unlimited staff requesters. Company licences include all modules; administrator/lead and mobile/tablet licences are per user. Paid licence pricing is tailored to the organization. Custom integrations and any third-party software licences are scoped and quoted separately. Ongoing support is included.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Crow Canyon Software

Founded

1999

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/

Vendor Details

Company Name

RGC Technologies Ltd

Founded

2002

Country

Ireland

Website

www.jobpal.ie/

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Product Features

CMMS

Asset Tracking Yes 
Calibration Management Yes 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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