Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Facilities Departments are tasked with the essential functions of capturing, monitoring, and overseeing service requests along with ongoing maintenance activities. It's crucial to evaluate metrics such as time spent, materials utilized, and associated expenses. Moreover, the challenge of monitoring equipment usage and assessing staff performance to uphold service standards is significant. To address these needs, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System offers a streamlined and effective approach for managing facilities-related requests and work orders. Employees can submit their requests through multiple channels, including phone, email, web portals, SharePoint, and Office 365. Each request is directed to the appropriate team or individual for assignment and resolution of the work order. Additionally, work orders and equipment can be associated with pertinent forms, policies, and documentation for easy access. This system empowers teams to track time, log costs, maintain work records, and stay updated on status changes throughout the workflow. Furthermore, the comprehensive reporting tools allow for real-time insights as well as historical analysis of work order and maintenance information, enhancing overall operational efficiency. By utilizing such a system, Facilities Departments can optimize their workflows and improve service delivery.
Description
JobPal is a cloud-based computerized maintenance management system (CMMS) that assists maintenance and facilities teams in overseeing assets across various companies and locations. This platform consolidates work requests, equipment breakdowns, tracking of jobs and work orders, scheduling of preventive maintenance, and maintenance of asset records and service histories, along with managing parts and inventory, suppliers, purchasing, and analytics. Employees can effortlessly submit requests via a portal without the need for logging in, while administrators are responsible for scheduling and assigning tasks, monitoring maintenance activities, and analyzing operational dashboards. Engineers can utilize iOS and Android applications to receive job updates, scan QR codes or barcodes, capture photos and signatures, and continue their work offline until they are ready to sync. JobPal is equipped to handle multi-site operations and offers the flexibility of custom integrations with other business systems. This innovative tool is particularly beneficial for organizations that rely heavily on maintaining equipment and facilities, such as manufacturers and other operations that are asset-intensive, thereby enhancing overall efficiency. With its user-friendly interface and robust features, JobPal streamlines maintenance processes and fosters better communication among teams.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Onventis
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
The Work Request Portal is free for unlimited staff requesters. Company licences include all modules; administrator/lead and mobile/tablet licences are per user. Paid licence pricing is tailored to the organization. Custom integrations and any third-party software licences are scoped and quoted separately. Ongoing support is included.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/
Vendor Details
Company Name
RGC Technologies Ltd
Founded
2002
Country
Ireland
Website
www.jobpal.ie/
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
Yes
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes