Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crobox is a next generation Guided Selling Solution that humanizes product data and provides a discovery experience to help customers find your products. Our revolutionary Product Discovery Platform creates dynamic conversations that are based on shoppers' real needs. No more quick sales. Instead, we help customers feel more confident about their purchases.
How? It uses zero-party data to ensure brands comply with data privacy regulations and provide personalized experiences for shoppers. Why? We need to provide customers with enjoyable and frictionless shopping experiences in today's retail environment.
Crobox offers retailers a flexible and scalable solution. We help you comply with data privacy regulations by creating product profiles that capture insights, not tracking behavior. This allows us to elevate the buyer's journey.
This allows you to create an engaging and future-proof eCommerce experience that will ensure your customers are satisfied.
Description
Remark transforms the traditional in-store experience into a digital format by utilizing AI personas trained through genuine expert interactions, allowing them to effectively guide, tailor, and enhance each shopper's journey in real-time. When visitors engage, they interact with context-aware assistants capable of fulfilling requests such as changing sizes, modifying shipping addresses, or recommending related products directly on the website, thereby reducing friction and minimizing support queries. Each interaction contributes to a continually expanding knowledge base that enables personalized adjustments to on-site content, including titles, descriptions, and specifications, all informed by factors like conversion rates, search terms, UTM tags, user browsing patterns, and geographic location. Additionally, dynamic blog posts present expert insights as content ready for publication, while seamless integrations allow for immediate actions regarding orders, inventory management, CRM, and other relevant systems. The platform also includes robust enterprise-level features that allow for customization of data retention, redaction, and encryption policies, as well as ensuring detailed role-based access control and maintaining secure, unalterable audit trails. This comprehensive approach not only enhances user experience but also ensures that data is meticulously managed and protected at every stage.
API Access
Has API
Yes
API Access
Has API
No
Integrations
BigCommerce
No
Google Analytics
Yes
Google Tag Manager
Yes
Intercom
No
Klaviyo
No
Loop Returns
No
Magento
No
NetSuite
No
Salesforce
Yes
Salesforce Agentforce Commerce
No
Integrations
BigCommerce
Yes
Google Analytics
No
Google Tag Manager
No
Intercom
Yes
Klaviyo
Yes
Loop Returns
Yes
Magento
Yes
NetSuite
Yes
Salesforce
No
Salesforce Agentforce Commerce
Yes
Pricing Details
$999
Free Trial
Yes
Free Version
No
Pricing Details
$2,700 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Crobox
Founded
2014
Country
Netherlands
Website
crobox.com
Vendor Details
Company Name
Remark
Country
United States
Website
www.withremark.com
Product Features
Product Features
eCommerce Personalization
A/B Testing
No
Abandoned Cart Email
No
Dynamic Pricing
No
Offers & Discounts Notifications
No
Personalized Site Navigation
No
Product Recommendations
No
Reporting / Analytics
No
Social Insights
No