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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Crobox is a next generation Guided Selling Solution that humanizes product data and provides a discovery experience to help customers find your products. Our revolutionary Product Discovery Platform creates dynamic conversations that are based on shoppers' real needs. No more quick sales. Instead, we help customers feel more confident about their purchases. How? It uses zero-party data to ensure brands comply with data privacy regulations and provide personalized experiences for shoppers. Why? We need to provide customers with enjoyable and frictionless shopping experiences in today's retail environment. Crobox offers retailers a flexible and scalable solution. We help you comply with data privacy regulations by creating product profiles that capture insights, not tracking behavior. This allows us to elevate the buyer's journey. This allows you to create an engaging and future-proof eCommerce experience that will ensure your customers are satisfied.

Description

Remark transforms the traditional in-store experience into a digital format by utilizing AI personas trained through genuine expert interactions, allowing them to effectively guide, tailor, and enhance each shopper's journey in real-time. When visitors engage, they interact with context-aware assistants capable of fulfilling requests such as changing sizes, modifying shipping addresses, or recommending related products directly on the website, thereby reducing friction and minimizing support queries. Each interaction contributes to a continually expanding knowledge base that enables personalized adjustments to on-site content, including titles, descriptions, and specifications, all informed by factors like conversion rates, search terms, UTM tags, user browsing patterns, and geographic location. Additionally, dynamic blog posts present expert insights as content ready for publication, while seamless integrations allow for immediate actions regarding orders, inventory management, CRM, and other relevant systems. The platform also includes robust enterprise-level features that allow for customization of data retention, redaction, and encryption policies, as well as ensuring detailed role-based access control and maintaining secure, unalterable audit trails. This comprehensive approach not only enhances user experience but also ensures that data is meticulously managed and protected at every stage.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Google Analytics Yes 
Google Tag Manager Yes 
Intercom No 
Klaviyo No 
Loop Returns No 
Magento No 
NetSuite No 
Salesforce Yes 
Salesforce Agentforce Commerce No 
Segment No 
Shopify No 
Stripe No 
Tealium Customer Data Hub Yes 
WooCommerce No 
Zapier No 
Zendesk No 

Integrations

BigCommerce Yes 
Google Analytics No 
Google Tag Manager No 
Intercom Yes 
Klaviyo Yes 
Loop Returns Yes 
Magento Yes 
NetSuite Yes 
Salesforce No 
Salesforce Agentforce Commerce Yes 
Segment Yes 
Shopify Yes 
Stripe Yes 
Tealium Customer Data Hub No 
WooCommerce Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$999
Free Trial Yes 
Free Version No 

Pricing Details

$2,700 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Crobox

Founded

2014

Country

Netherlands

Website

crobox.com

Vendor Details

Company Name

Remark

Country

United States

Website

www.withremark.com

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

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Alternatives

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