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Description
Crobox is a next generation Guided Selling Solution that humanizes product data and provides a discovery experience to help customers find your products. Our revolutionary Product Discovery Platform creates dynamic conversations that are based on shoppers' real needs. No more quick sales. Instead, we help customers feel more confident about their purchases.
How? It uses zero-party data to ensure brands comply with data privacy regulations and provide personalized experiences for shoppers. Why? We need to provide customers with enjoyable and frictionless shopping experiences in today's retail environment.
Crobox offers retailers a flexible and scalable solution. We help you comply with data privacy regulations by creating product profiles that capture insights, not tracking behavior. This allows us to elevate the buyer's journey.
This allows you to create an engaging and future-proof eCommerce experience that will ensure your customers are satisfied.
Description
Customer loyalty acts like compound interest in the retail sector. Omneo equips your customers with the necessary tools to actively participate in the sharing and management of the zero-party data essential for today’s services while facilitating a seamless transition for their future interactions. Additionally, Omneo empowers your team with the insights and resources needed to provide personalized service, ensuring that both current and future customer experiences are relevant and immensely valuable. The platform offers retail brand teams advanced technology, expert guidance, and comprehensive support to significantly enhance customer engagement, loyalty, and advocacy. By enabling innovative interactions, Omneo fosters discovery and rewards exceptional staff performance. Specifically tailored for retailers, Omneo allows both businesses and customers to privately collect, manage, and exchange zero-party data. This empowers your team to craft engaging, convenient, and meaningful services and experiences, ultimately captivating customers and building enduring loyalty. In a rapidly evolving market, leveraging such capabilities can set your brand apart and solidify lasting customer relationships.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Adobe Analytics
BigCommerce
Google Analytics
Google Tag Manager
NetSuite
Retail Express
Shopify
Tealium Customer Data Hub
Zendesk
Integrations
Salesforce
Adobe Analytics
BigCommerce
Google Analytics
Google Tag Manager
NetSuite
Retail Express
Shopify
Tealium Customer Data Hub
Zendesk
Pricing Details
$999
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crobox
Founded
2014
Country
Netherlands
Website
crobox.com
Vendor Details
Company Name
Omneo
Founded
2010
Country
Australia
Website
omneo.io
Product Features
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
